Customer Success Manager — Adoption & Renewal

Fairly Made® is seeking a dedicated Care team professional to manage post-sale relationships across a portfolio in a B2B SaaS environment. You will onboard clients, drive product adoption, and renew contracts while delivering measurable value.

You will monitor usage, coach client teams, and maintain a proactive renewal calendar. Collaboration with cross-functional teams is essential to align on client priorities and improve journeys.” Native fluency in English and Italian is required, French a