Customer Success Lead: Robotics & Field Solutions (Hybrid)

Lucid Bots is seeking a Customer Success Specialist for our West territory. You will be the first-line advocate, handling inbound requests, guiding customers through workflows, and achieving early value milestones.

You will build a knowledge base and collaborate with Product and Engineering to improve playbooks and customer outcomes. The role blends hardware and software support at a fast-scaling robotics company, with hybrid work based near Charlotte, NC, and a focus on delivering exceptional