Customer Service Engineer I

Responsibilities

• Creating and validating proof of concepts through intensive collaboration with the Product Development Team and Product Management Team
• Creating prototypes based on customer industrial models
• Creating vibro-acoustic and aeroacoustic models to demonstrate Actran advanced capabilities
• Working on challenging acoustic, vibro-acoustic and aero-acoustic consulting projects using Actran and other leading CAE software
• Providing advanced technical support of the Actran acoustic simulation software to worldwide customers and regional technical teams in collaboration with the Customer Support group
• Providing advanced training to our customers
• Creating, updating and improving technical documentation for training, sales enablement and product marketing
• Supporting our regional teams and our distributors in promoting and using our products

Qualifications

• Masters degree in engineering is a prerequisite, preferably in Solid Mechanics, Fluid Mechanics or Civil Engineering
• Minimum of 3+ years of relevant work experience in NVH simulation and Acoustics
• Experience with commercial CAE software (structural FEA, acoustics FEA or CFD package) such as Actran, Sim

  Center 3D, VA-One, Comsol, Wave-6, Nastran, Ansys, Optistruct, Abaqus, Star

  CCM+, Fluent, sc

  FLOW, Power

  Flow
• Fluent in English and able to communicate effectively within an international team
• Programming skills (Matlab, Python, VS Code)
• Problem‑solving skills, ability to create engineering solutions to customer problems
• First experience in an industrial environment would be a huge plus