Customer Sales and Service Representative

Start or further your career at Dillon Toyota Lift, a leader in material handling solutions! We believe that our success is built on the strength of our team. As we continue to grow, we are looking for passionate individuals to join our team!

Careers At Dillon Toyota Lift

If you’re looking to start or grow your career, Dillon Toyota Lift is a great place to do it. As a family-owned company, we believe in treating our employees like family and creating an environment where people can succeed and grow.

As the authorized Toyota forklift dealer for Idaho and Utah, we represent the most trusted name in the material handling industry. Our team works with the best manufacturers in the business while providing reliable solutions for businesses across Idaho and Utah.

If you’re motivated, hardworking, and enjoy being part of a strong team, we’d love to hear from you. Explore our current openings below and take the next step in your career with Dillon Toyota Lift.

CURRENT OPENINGS

Position: Customer Sales and Service Representative

Location: Salt Lake City, UT

Job Id: 675

# of Openings: 1

Are you a people person with a passion for sales and service in the material handling industry? Ready to turn customer connections into long-term partnerships?

At Dillon Toyota Lift , we’re on the hunt for a motivated and relationship-driven Customer Sales and Service Representative (CSSR) to join our Utah team! In this role, you’ll be the go-to expert for promoting our top-tier parts and service packages — from preventative maintenance contracts to annual inspections and repair solutions. You’ll collaborate with our service and parts teams to deliver a seamless, high-quality experience for every customer interaction.

This is more than just a sales job — it’s about building long-term relationships, identifying customer needs, and becoming a trusted advisor. If you have a knack for persuasive communication, a mechanical mindset, and a passion for helping customers find the right solutions, you’ll thrive here.

At Dillon Toyota Lift , we don’t just offer jobs—we offer careers where you cangrow, succeed, and feel valued . If you’re ready to bring your skills to a team that supports and appreciates you,join our team today!

Who We Are at Dillon Toyota Lift:

Starting as a small, family-owned forklift dealership, Dillon Toyota Lift has grown into a full-service dealership with five locations throughout Idaho and Utah. We offer multiple product lines, parts, service, rentals, warehouse racking, and energy solutions, for all your material handling needs! Dillon Toyota lift is a family-owned company that redefines what it means to consistently maintain a great company culture.

What We Offer for the Customer Sales and Service Representative:

• Highly Competitive Salary
• 401K Retirement Plan
• Paid Time Off & Holiday Pay
• Company Vehicle & Gas Card
• Company Cell Phone and Laptop Provided
• Excellent Medical, Dental, and Vision Plans –Starting 1st of the month following hire!
• Flexible Spending Account & Health Saving Account Plans
• Company Paid Life Insurance
• Supplemental Benefits: Injury, Disability, & Critical Illness
• Company Culture
  • Fun Company Events
  • Supportive, Family-Oriented Work Environment
  • Company that Values, Respects, and Listens to its Employees
  • Career Development Opportunities

Your Impact as Customer Sales and Service Representative:

• Interact with customers to market parts and service packages that focus on repairs, parts, annual inspections, and preventative maintenance contracts. Work closely with service and parts staff to ensure a seamless customer service approach. Continuously focus on profits and revenues, while ensuring superior quality and customer service for both internal and external customers.
• Generate service package and repair quotes for customers, always promoting complementary products and services.
• Build long term relationships with customer base, and focus on growth of customer base.
• Recommend, select, and help locate or obtain merchandise based on customer needs and desires. Work with leadership to develop marketing strategies.
• Maintain knowledge of products, services, promotions, and payment and exchange policies. Provide rentals and safety training.
• Maintain sales records, and call reports in the customer database.
• Engage self as an active member of the Sales, Service and Parts Teams, working to support the team’s objectives and performance measures.

What You Bring to the Table as the Customer Sales and Service Representative:

• High School Diploma or GED
• Experience in Forklift Batteries, Material Handling, Industrial Sales, or related industry preferred
• Drive for Continuous Learning and Knowledge of Material Handling "System Selling"
• Desire to Work in Indoor and Outdoor Environments
• Enthusiasm for Sales: From Prospecting to Closing, and a Drive to Achieve and Exceed Sales Targets
• Commitment to Customer Success and Going Above and Beyond to Provide Exceptional Service
• Passion for Connecting with People, Understanding Their Needs, and Building Lasting Professional Relationships

Dillon Toyota lift is a company that redefines what it means to consistently maintain a great company culture. Join us and be part of a team in Salt Lake City that is not only a leader in the material handling industry, but also in taking care of its people.

Dillon Toyota Lift offers a family-oriented culture, competitive salary, and comprehensive benefits package that includes health insurance, paid time off, 401(k) retirement plan and career development opportunities. Dillon Toyota Lift is an Equal Opportunity Employer

We understand how important benefits are, not only to employees but to their families. Dillon Toyota Lift offers full-time employees (working at least 30 hours per week) a quality and comprehensive benefits program. An equal opportunity employer, we offer the following benefits:

• Health Insurance (medical, dental, vision)
• Supplemental Benefits (injury, disability, critical illness, life insurance)
• Wellness Benefits (gym reimbursement, 24/7 telemedicine)
• Flexible Spending Accounts (health care, dependent care)
• Retirement Plan 401(k)
• Paid Time Off
• Employee Professional Development
• Company Uniforms