Customer Project Manager France

Customer Project Manager France at Wallbox.

About the role

As a Customer Project Manager at Wallbox, you will play a pivotal role in driving the success of our innovative electric vehicle charging solutions across France. Your primary focus will be on managing customer projects from inception to completion, ensuring that all deliverables meet the highest standards of quality and customer satisfaction. You will collaborate closely with cross-functional teams, including engineering, sales, and customer support, to streamline project execution and foster strong relationships with our clients. This position offers a unique opportunity to contribute to the growth of sustainable transportation while working in a dynamic and fast-paced environment.

Key facts

• Location: Paris, Île-de-France
• Engagement: Full-time
• Salary: Competitive salary commensurate with experience
• Visa: Work authorization for France is required

What you'll do

• Oversee the planning, execution, and delivery of customer projects related to electric vehicle charging infrastructure, ensuring adherence to timelines and budgets.
• Serve as the primary point of contact for clients, addressing their needs and concerns throughout the project lifecycle.
• Collaborate with internal teams to develop project scopes, objectives, and deliverables that align with client expectations and company goals.
• Monitor project progress and performance, utilizing project management tools to track milestones and identify potential risks or delays.
• Conduct regular meetings with stakeholders to provide updates on project status, gather feedback, and facilitate decision-making.
• Implement best practices in project management, continuously seeking ways to improve processes and enhance customer satisfaction.
• Prepare and present project documentation, including proposals, reports, and post-project evaluations, to ensure transparency and accountability.
• Assist in the development of training materials and resources for clients to maximize the effective use of Wallbox products and services.
• Foster a culture of teamwork and collaboration, encouraging knowledge sharing and support among team members.
• Stay informed about industry trends, technological advancements, and competitive landscape to better serve clients and inform project strategies.
• Engage in customer feedback sessions to gather insights that can drive product improvements and service enhancements.
• Participate in trade shows and industry events to represent Wallbox and promote our solutions to potential clients.

Requirements

• Bachelor's degree in project management, engineering, business administration, or a related field.
• A minimum of 3 years of experience in project management, preferably in the technology or renewable energy sectors.
• Proven track record of successfully managing complex projects, with a focus on delivering results on time and within budget.
• Strong understanding of project management methodologies and tools, such as Agile, Scrum, or PMP certification.
• Excellent communication and interpersonal skills, with the ability to build rapport with clients and collaborate effectively with diverse teams.
• Proficiency in project management software and tools, such as Microsoft Project, Asana, or Trello.
• Strong analytical and problem-solving abilities, with a keen attention to detail.
• Ability to work independently and manage multiple projects simultaneously in a fast-paced environment.
• Fluency in French and English, both written and spoken, is essential.

Nice to have

• Experience in the electric vehicle or charging infrastructure industry is a plus.
• Familiarity with customer relationship management (CRM) systems, such as Salesforce or HubSpot.
• Knowledge of sustainability practices and regulations related to electric vehicle charging.
• Previous experience working in a multicultural environment or international teams.
• Certification in Agile methodologies or Lean project management.

Skills & tools

• Project management methodologies (Agile, Scrum, PMP)
• Project management software (Microsoft Project, Asana, Trello)
• CRM systems (Salesforce, HubSpot)
• Strong communication and interpersonal skills
• Analytical and problem-solving skills

Practical notes

• This position is based in Paris, Île-de-France, and may require occasional travel within France or to other locations for client meetings or project oversight.
• Candidates must have the legal right to work in France.
• Wallbox is committed to fostering a diverse and inclusive workplace; we encourage applications from individuals of all backgrounds.

Join Wallbox and be part of a team that is transforming the future of electric mobility.

Your expertise and passion for project management will contribute to our mission of creating sustainable solutions for a cleaner planet.