Customer Experience Specialist (French & English) W/ Relocation to Portugal

Overview

Customer Experience Specialist (French & English) with Relocation to Portugal.

Responsibilities

• Be the first point of contact for customers across channels (phone, email, chat, social media).
• Deliver top-notch service, solve problems, and ensure customers feel supported and valued.
• Help customers with orders, questions, and tech issues.
• Engage across multiple communication channels and adapt tone to brand guidelines.
• Resolve escalations with professionalism and empathy.
• Log cases and interactions accurately and with care.

Qualifications

• Experience in customer support (voice, email, or chat) is a big plus.
• Tech-savvy or troubleshooting experience is beneficial.
• Excellent communication and multitasking skills.
• Calm under pressure with a positive attitude.
• Fluent in French and English.

What’s in It for You

• Competitive Salary: 13,000 to 15,500 per year.
• Meal Allowance: Enjoy delicious meals on us.
• Transport Allowance: Get to work with ease.
• Health Insurance: Coverage from Day 1, free after 6 months.
• Performance Bonuses: Earn more based on your success.
• Relocation Support: Assistance to settle in smoothly.

Why Join Us?

We’re not just offering a job—we’re offering an adventure. Live and work in one of Europe’s most beautiful countries, develop your career with international brands, and be part of a team that truly values people.

Apply today and take the leap toward a rewarding global career in Portugal!