Customer Experience Specialist (French & English) W/ Relocation to Portugal

About the job Customer Experience Specialist (French & English) W/ Relocation to Portugal

Position: Bilingual Customer Experience Specialist (French & English) WITHRelocation to Portugal

Kickstart your international career in sunny Portugal!

Join a vibrant, supportive team in Lisbon or Porto and work with some of the worlds leading brands as a Bilingual Customer Experience Specialist . Whether youre looking for your first big move abroad or want to take your career global, this is your opportunity to grow in a dynamic, people-first environment.

Whats in It for You?

Competitive Salary Earn 13,000 to 15,500 per year

️ Meal Allowance Enjoy delicious meals on us Transport Allowance Get to work with ease

️ Health Insurance Coverage from Day 1, free after 6 months Performance Bonuses Earn more based on your success Relocation Support Well help you settle in smoothly

Your Day-to-Day:

As a Customer Experience Specialist , youll be the first point of contact for customers across various channelsphone, email, chat, and social media. Your mission? Deliver top-notch service, solve problems, and leave customers feeling supported and valued.

You'll:

Help customers with orders, questions, and tech issues

Engage across multiple communication channels

Tailor your tone and approach to match brand guidelines

Resolve escalations with professionalism and empathy

Log cases and interactions with accuracy and care

Are You a Great Fit?

️ Experience in customer support (voice, email, or chat) is a big plus

️ Tech-savvy or have troubleshooting experience? Ev