Customer Experience Leader - Strategic Accounts

Wiz is seeking a Manager, Customer Experience Management (CEM) to lead a team of CEMs and focus on key strategic customer accounts. The ideal candidate will have over 5 years of experience in customer-facing roles, particularly within the security or cloud space. This role is pivotal in driving customer success and operational excellence, influencing long-term retention through exceptional service and tactical guidance.

You will collaborate with various departments and maintain direct ownership over strategic accounts, ensuring a high level of communication and engagement with stakeholders.