Customer Care Team Lead: Drive Satisfaction & Ops

Rise Up is looking for a Care Team Leader to ensure the day-to-day efficiency of their Customer Care operations in Paris. You will manage support requests and lead the Care team while maintaining a collaborative environment focused on customer satisfaction.

The ideal candidate has experience in customer support within a SaaS environment and strong leadership skills. Fluency in English and French is required, along with abilities in ticket analysis and problem-solving.