Customer Care Manager – Europe & Global Export

AGCO is seeking a Manager, Customer Care in Ennery to lead Customer Care operations across France, Germany, Italy and Global Export markets. You will manage a team of supervisors and ensure high-quality service, SLA adherence, and cross-functional collaboration with Sales, Supply Chain and Logistics.

You will drive performance through coaching, SOP enforcement, and data-driven decision making using ERP and CRM tools. Strong English and French required; German preferred.