CSM Team Lead: Growth, Retention & Upsell Leader

Jobtailor is seeking a Senior Customer Success Manager to lead a team of 8 experienced CSMs in France. You will coach, upskill, and align the group to adopt a growth mindset while protecting retention, reducing churn, and spotting upsell opportunities.

You will work closely with Sales, Support, and Product, use Hubspot as the primary tool, and drive data-informed decisions. Fluency in French and English is required; Spanish is a bonus.