CRM Knowledge & Training Specialist

D-EDGE Hospitality Solutions seeks a CRM Product Knowledge Specialist to lead enablement for our CRM platform. You will translate complex CRM functionality into practical guidance for users and internal teams, delivering engaging training and scalable digital content.

Reporting into the Training function, you will drive onboarding, certification, and adoption initiatives, collaborating with Product, Support, and Sales to ensure clarity, accuracy, and measurable outcomes across the client journey.