Credit Fraud Specialist (FinCrime Operations)

Role location and working style:

This is position is based in Limassol, Cyprus with an in-office and hybrid set up. Remote set up is not possible.

AbouteToro:

eTorois the platform where you can trade, invest,save,and spend. Founded in 2007 with the vision of a world where everyone can trade and invest in a simple and transparent way,we'vebuilt a regulated, Nasdaq-listed platform used by millions of people in 75 countries.

We believe there is power in shared knowledge. By combining the collective intelligence of our community with AI-powered tools,we'vecreated a collaborative investment community designed to help you grow your knowledge and wealth.

OneToro, you can hold a range of traditional and innovative assets and choose how you invest: trade directly, invest in a portfolio, copy other investors, or invest with an AI agent. Visit our Media Centre for the latest news.

You can find out more abouteTorohere.

Role Summary

This role is responsible for safeguarding the platform against credit abuse, chargeback exploitation, refund fraud, fraud rings, and procedural vulnerabilities. As the Fraud Subject Matter Expert, you will collaborate cross-functionally to design controls, validate alerts, guide complex investigations, improve operational processes, and strengthen fraud readiness.

The ideal candidate will combine fraud knowledge with excellent analytical, communication, and stakeholder management skills. They should also have a positive and proactive attitude toward AI and automation, with the ability to use AI tools to improve investigations, reporting, and daily workflows.

What will you be doing?

• Monitor daily alert volumes each morning and investigate spikes or unusual patterns in the fraud (trading) queue.
• Own escalation handling for difficult cases first-line agents can't resolve, working both within the team and up to second-line compliance.
• Take technical specifications and evolving requirements from the wider Financial Crime function and translate them into working practice.
• Represent the team in bi-weekly global AMLCO syncs, escalating unresolved procedural questions to the MLRO/AMLCO depending on jurisdiction.
• Validate that fraud alerts trigger correctly through the Optimized-to-back-office migration, running tests as needed.
• Act as point of contact on stakeholder meetings and requirement discussions outside the immediate team.
• Coordinate with peer SMEs on AML, crypto, and card-fraud domains where alert ownership can overlap (e.g. hacked/stolen account cases).