Creative Operation Manager

Vestiaire Collective is the leading global platform for desirable pre‑loved fashion and a pioneer in transforming how people consume fashion. Our mission is simple: make circular fashion the norm, not the exception. Through technology, expertise, and a highly engaged global community, we enable millions of people to buy and sell fashion in a more sustainable way.

Founded in Paris in 2009, Vestiaire Collective is now a globally scaled marketplace with offices in Paris, London, Berlin, New York, Singapore, and Ho Chi Minh City, and logistics hubs across Europe, Asia, and the US. Today, we are a team of around 600 people from over 50 nationalities, united by a shared ambition: to drive meaningful change in the fashion industry.

Our values, Activism, Transparency, Dedication, Greatness, and Collective, shape how we build, collaborate, and grow every day.

Creative Operation Manager - Maternity Leave Cover

Start date: Ideal start on August 17th, 24th of August could work as well.

Vestiaire Collective is looking for a Creative Operation Manager to join our Creative studio team for a 6‑month contract. The role is a Creative Project Manager reporting to the Creative Director and will be at the heart of the creative process, coordinating campaigns, social content, and brand initiatives from brief to final delivery.

What You Will Do

• Campaign Coordination, Planning & Project Management
  • Act as the main liaison between company stakeholders, Campaign Managers, and Creative teams for all creative needs and requests.
  • Review creative briefs from internal stakeholders to ensure objectives, deliverables, and timelines are clearly defined for the Creative team, while prioritizing tasks and managing team workload effectively.
  • Develop and oversee production retroplanning, ensuring projects are delivered on time and aligned with business priorities.
  • Monitor project progress to ensure objectives are consistently met.
  • Act as the key point of contact for creative projects, maintaining communication with stakeholders.
  • Support the day‑to‑day operations of the Social media team, ensuring content is delivered on time.
  • Ensure all creative outputs align with the initial brief and quality expectations before final delivery.
• Production management
  • Manage small‑scale internal shoots (mainly video content for social media and paid campaigns), from briefing and pre‑production to post‑production, including casting, talent & location scouting, shooting authorizations and plannings.
  • Manage production agencies for bigger‑scale creative photoshoots and branding campaigns, from briefing to final delivery.
• Requests & Traffic management
  • Own Creative Jira tickets: review, reassign, and follow up on requests.
  • Ensure briefs are well understood by the Creative Studio team and adapt briefs and Jira tickets when necessary.
  • Liaise with stakeholders to ensure briefs contain sufficient information and realistic deadlines.
  • Define project retroplanning with the Creative Studio team, taking staffing and deliverables into account.
• Creative Operations, Administration & Onboarding
  • Define the Creative Studio yearly budget to ensure business objectives are met.
  • Monitor spend and process invoices.
  • Manage contracts and negotiations with Legal and Procurement teams, and handle vendor creation and purchase orders using the internal system Proactis.
  • Act as the main point of contact for new company joiners regarding Creative Studio processes.
  • Onboard new joiners to the creative processes at Vestiaire Collective.
  • Provide guidelines on how to create briefs and Jira tickets.

Who You Are

• Proven experience of leading complex projects for an ecommerce player (2-3+ years).
• Proven Project Management skills showcasing organized & skilled management across multiple work streams; meeting deadlines and staying within budget.
• Determined, resilient and able to stay positive under pressure.
• High interest and sensitivity to fashion, luxury trends and sustainability.
• Fluent in both English and French.

What We Offer

• Purpose‑driven work at scale – join a company reshaping the fashion industry towards circularity, you directly contribute to reducing waste and extending the life of luxury items.
• High impact scope & ownership – work on products used globally, where your decisions have immediate, measurable impact on millions of users across 70+ countries.
• A truly international environment – collaborate with a diverse team of 50+ nationalities across Paris, London, Berlin, New York, Singapore, and Ho Chi Minh City.
• Career acceleration in a fast‑moving scale‑up – take ownership early, grow fast, and shape your path, as an expert or a future leader.
• Learning & growth as a priority – dedicated budget, continuous feedback culture, and opportunities to work on cutting‑edge topics (AI, marketplace dynamics, scalability, etc.).
• Flexible ways of working – hybrid model (typically 2 days remote per week), with trust and autonomy at the core of how we operate.
• Give back through action – 2 paid days per year to support a cause of your choice and actively contribute to positive impact beyond your day‑to‑day role.
• Competitive compensation & benefits – including bonus, health coverage, lunch vouchers, Gym‑Pass, and additional legal perks depending on your location.

Vestiaire Collective is proud to be an equal opportunity employer.