#CORE IT Operations Specialist (M/F)

Overview

Airbus Helicopters is looking for an Infrastructure & Application Manager (RIA / ROA) – DevOps / SRE Oriented or an IT Operational Specialist to join the Support & Services and Manufacturing Services PSL within the PLM department based in Marignane, France. The Marignane site, France's 3rd largest industrial facility, is undergoing a profound transformation to offer a high‑tech, inclusive, and environmentally responsible work environment. You will experience a unique professional journey at the heart of our helicopter manufacturing.

Responsibilities

• Operations (MCO) & SLAs : Guarantee the maintenance in operational condition (MCO) of the infrastructure in accordance with OLAs/SLAs. Monitor and track system performance against negotiated service level agreements (SLAs).
• Provisioning & CI/CD : Ensure the provisioning of new software packages and upgrades, continuous integration, and deployment on our containerized platform (OpenShift / Kubernetes).
• ITIL "As Code" : Apply ITIL-based support processes—incident, problem, change, configuration, and event management—by translating these processes into automation via an automation chain (e.g., Ansible) to prevent recurrences.
• Support & SRE : Provide level 3 application support on web technologies (complex log investigations, HTTP/S flows). Identify and implement technologies and processes that improve the reliability, efficiency, and availability of the system environment.
• Budget & FinOps : Manage and optimize the IT and Cloud budget for your application scope (FinOps approach) by right‑sizing resources.
• Continuous Improvement : Inform the IT Product Manager of improvements, updates, and product obsolescence management.

Qualifications

• Technical Skills (Hard Skills)
  • Containerization: Essential expertise in the OpenShift and Kubernetes ecosystem.
  • Automation & IaC: Solid scripting skills (PowerShell or Python) for administration and automation, with advanced mastery of Ansible and/or Terraform.
  • Systems & Web: Advanced mastery of Linux/Unix and/or Windows Server environments (Active Directory, GPOs), web servers (Nginx, HAProxy), and certificate management.
  • Networks: Solid knowledge of network architectures, TCP/IP protocols, firewalls, and VPNs.
  • Monitoring: Knowledge of monitoring tools such as Zabbix, Prometheus, Grafana, or the ELK stack.
  • Methodology: Mastery of ITIL concepts applied to a DevOps environment.
• Professional Qualities (Soft Skills)
  • Incident Resolution: Ability to analyze and diagnose quickly, even under pressure.
  • Rigor: Respect for procedures, attention to detail, and high‑quality documentation writing.
  • Communication: Excellent interpersonal skills and the ability to interact with both technical and non‑technical teams.
  • Awareness of budgetary challenges (FinOps).
• Education : Bachelor's or Master's degree (Bac+5) in computer science, networks, systems administration, or equivalent.
• Experience : Minimum of 5 years of experience in a similar role (IT Operations, Systems/Network Administration, L2/L3 Support) with a production engineering focus.
• Languages : Technical English mandatory.

Benefits

• Comprehensive, competitive, and transparent compensation package (salary, bonuses, profit‑sharing, incentive plans, and a preferred employee share ownership plan).
• Professional development (training, mentoring, international mobility).
• Health coverage, retirement benefits, and strong commitment to work‑life balance (parental support, flexibility).
• Company benefits: CSE with company restaurant, children's recreation center, sports associations, travel allowances.
• Transport facilities: corporate shuttles or reimbursement of annual transport pass.

Employment Details

• Company: Airbus Helicopters SAS
• Employment Type: Permanent
• Classe Emploi (France): Classe F12
• Experience Level: Entry Level
• Job Family: Digital

Equal Opportunity Employer

Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief. Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to

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