Conversational AI Delivery Manager - Studentjob.fr

IAG France is a consulting firm operating at the intersection of AI, data platforms, industrial systems, and complex architectures .

We support large enterprises and mid‑sized companies on high‑impact transformation programs : AI‑driven products, intelligent automation, data platforms, and next‑generation systems.

Our approach is simple

• Understand complex environments
• Deliver, not just advise
• Bring pragmatic innovation, not buzzwords

The Mission

As part of a strategic program, we are looking for a Conversational AI Delivery Manager to lead the end‑to‑end delivery of AI‑powered conversational solutions .

You will work on advanced use cases involving: LLMs, Agentic AI, chatbots, voicebots, and conversational interfaces at scale.

Your Responsibilities

• Lead end‑to‑end delivery of Conversational AI projects
• Define and drive project roadmap, priorities, and execution strategy
• Coordinate cross‑functional teams: AI Engineers, Designers, Product, Business stakeholders
• Act as the main client‑facing contact on delivery topics
• Ensure alignment with technical constraints, quality standards, and SLAs
• Monitor KPIs, performance, and delivery health
• Identify risks and drive mitigation strategies
• Lead client rituals: weekly reviews, demos, retrospectives
• Translate business needs into clear, actionable plans
• Drive continuous improvement and scalability of AI systems
• Support backlog prioritization and Agile execution
• Ensure strong visibility through reporting and dashboards

Profile

Must have

• Proven experience delivering LLM / Agentic AI / Conversational AI projects
• Strong understanding of chatbots, voicebots, NLU, STT/TTS ecosystems
• Experience in client‑facing delivery roles
• Strong command of Agile / Scrum methodologies
• Excellent communication and leadership skills
• Ability to manage complex, high‑stakes environments
• Data‑driven mindset
• Fluent English

Nice to have

• Additional EU language (French, German…)
• Experience with tools like Jira, Smartsheet
• Strong interest in AI innovation and emerging technologies

Why join us?

• Work on cutting‑edge AI systems (LLM, Agentic AI)
• Be part of real‑world delivery, not just strategy
• High exposure to complex, large‑scale environments
• Join a team with a strong innovation & builder mindset