Consultant Intégration & Support – Murex (H/F)
Murex is a global fintech leader in trading, risk management and processing solutions for capital markets. Operating from our 19 offices, 3,400 Murexians from over 65 nationalities ensure the development, implementation and support of our platform used by banks, asset managers, corporations, and utilities worldwide.
Team and context
The client services team is responsible for the smooth, timely and cost‑effective implementation of our platform in the client’s environment. Following the client go‑live, the team develops and implements an appropriate upgrade and support strategy.
Your missions
In the context of implementation or support projects, you will provide our clients with a technical and functional service linked to the integration of the Murex system (data, transactions, reports interfacing…) as well as a technical expertise based on Murex and third‑party software (middleware, JMS, databases, connectors…).
- Support clients in implementing Murex within their ecosystem and take part in business‑as‑usual and project support (follow‑up of client open cases via email, CRM portal, phone calls and on‑site visits…)
- Manage clients’ service calls in compliance with internal lifecycle including testing in case of functional changes initiated
- Participate in system version upgrades then perform upgrades and run required regression testing
- Present training sessions
- Develop an understanding of ongoing activities and manage own deliverables/progress
Your profile
- Graduated from a Master’s degree (engineering school or university) in computer science and/or market finance with a first experience
- Strong problem‑solving skills
- Proficient in English (spoken and written)
- Solid technical background, familiar with distributed architectures, databases (SQL) and one or several programming languages (scripting, object‑oriented)
- Interpersonal skills: ability to mobilise and convince
- Flexibility and ability to manage stressful and pressure situations (production phase, client priorities)
- Dynamism, rigor, team spirit
- Open to travel