Community Manager, France – The Sims

Overview

Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. The Community Manager, France will serve as the dedicated owner of community engagement for The Sims across the French market. This role will focus on building relationships with players, fostering healthy community spaces, surfacing player insights, and strengthening trust between The Sims and its French‑speaking audience.

About The Team

The Global Integrated Communications team is a community‑driven organization that shapes storytelling, engagement, news, and content creation across platforms for players, creators, and media worldwide. As part of EA's Publishing organization, we help bring our franchises to life through authentic conversations and meaningful community connections.

Responsibilities

• Own and grow The Sims presence within French community spaces, including Discord, forums, Reddit, Steam, and other relevant platforms.
• Build and maintain relationships with players, moderators, creators, and community leaders to strengthen engagement and advocacy.
• Translate global creative platforms into culturally resonant French activations, building community go-to-market plans in close collaboration with local cross‑functional teams.
• Develop and execute local community programs, events, and engagement initiatives that encourage participation and foster a welcoming player experience.
• Monitor community sentiment, player feedback, and emerging trends, translating insights into actionable recommendations for internal teams.
• Champion the voice of French players by identifying opportunities, risks, and community needs throughout the product lifecycle.
• Measure and report on community health, engagement, sentiment, and participation, using data to inform future strategies.
• Support localized social media engagement and content amplification in alignment with global communications strategies.

Qualifications

• 3+ years of experience in community management, player engagement, social media, communications, or a related field.
• Experience building and managing online communities across platforms such as Discord, forums, Reddit, Steam, or social media.
• Strong understanding of French gaming culture, online communities, and player behaviours.
• Experience gathering, analysing, and communicating community insights to influence decision‑making.
• Excellent written and verbal communication skills in both French and English.
• Strong relationship‑building skills with the ability to engage players, creators, moderators, and cross‑functional stakeholders.
• Experience using social listening, analytics, or reporting tools to evaluate community performance and sentiment.
• Passion for gaming, community building, and player‑first engagement.

Equal Opportunity Employer

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.