Communications System Controller Level 1

Eutelsat

Job Overview

As a CSC L1 Controller, you will support the monitoring and management of satellite and ground systems within the Eutelsat fleet. You will work closely with L2 Controllers, Engineering, and other operational teams to ensure continuity and quality of services.

Key Responsibilities

• L1 Operations Support: Handle routine and moderately complex operational tasks, ensuring smooth daily operations.
• Customer Service Monitoring: Act as first point of contact for operational inquiries; provide initial support and escalate to L2 as needed.
• Service Performance Monitoring: Track and verify the operation of customer services across the satellite fleet; detect and elevate anomalies.
• Incident Management: Identify, document, and elevate operational incidents following established procedures.
• Data Coordination: Share relevant operational data within CSC and with other departments.
• Database Management: Maintain and update the Operational Database accurately.
• Cross-Departmental Support: Assist Sales, Planning, and Engineering teams with operational queries.

Profile / Requirements

• Education: Degree in Engineering or Telecommunications.
• Experience: Medium-level experience in satellite communications operations.
• Technical Skills: Satellite communications technology and measurement techniques, Earth station operations, Baseband technology, Familiarity with modern IT systems and operational software.
• Functional Skills: Ability to follow detailed operational procedures; Multitasking and stress resistance; Teamwork and adaptability.
• Languages: Fluent in English; Spanish is a plus.
• Where You’ll Work: Full‑time, on‑site position operating on a diurnal shift basis within the Control Centre at Paris‑Rambouillet Teleport. You will be part of an international team dedicated to operational excellence in a critical and fast‑evolving domain.

Legal and Data Privacy

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