Communications Manager

About the job

At MALHERBE PARIS, our independent creative agency at the crossroads of art and commerce, an international leader in retail design, hospitality, and digital creation, we work with major global brands on design and retail strategy (Hennessy, Dior, Sephora, L’Occitane, Krug, Cartier, Mandarin Oriental, etc.). For over 30 years, we have been asserting the difference of a French culture and imagining new shopping experiences by combining a creative approach based on elegance, innovation, and freedom of expression, applied to a multitude of retail professions: hotels and restaurants, spas, cosmetics, jewellery, department stores, shopping centres, mass distribution, food & beverage, travel retail, etc.

Group Communications Manager

Location: 64 rue de Rome, 75008 Paris. Start date: As soon as possible.

Responsibilities

• Outreach, Public Relations & Agency Management
  • PR Agency Management: Act as the main daily point of contact for our PR agency, Pascale Venot; define priorities, coordinate press launches, monitor clippings, and maximize media coverage for the group.
  • External Communication: Build and execute a strong global external communication strategy to promote our expertise, international projects, and executive leadership.
  • Internal Communication: Foster connection and alignment across our Paris, Shanghai, and New York offices; design and distribute internal updates to share agency news, wins, and creative inspirations.
• Content Creation & Newsletters
  • Newsletters: Own the entire newsletter strategy (internal and external); curate content, write copy, design templates, and handle the distribution and analytics to engage our clients, partners, and teams.
  • Post-Production & Copywriting: Oversee the creation of high-end communication materials (case studies, social media assets, and press releases); ensure everything aligns with our premium brand voice.
• Monitoring & Management
  • Brand Compliance: Ensure strict adherence to the group’s graphic and brand guidelines across all markets.
  • Performance Tracking: Monitor KPIs for PR campaigns, digital communication, and newsletter engagement; provide regular reports to board members.

Role Requirements & Bonus Skills

• Profile & Experience
  • Proven experience in a similar 360° communication role, ideally within a creative agency, luxury brand, or design studio.
  • Strong relationship management skills, with experience piloting external PR agencies.
  • Flawless written and verbal communication skills in both French and English.
• As a Bonus
  • Highly skilled in Adobe Creative Suite (Photoshop, InDesign, Premiere Pro…).
  • A sharp creative eye and a passion for art, retail, and design.
  • Strong knowledge of CMS tools and CRM/digital marketing platforms (WordPress, Mailchimp, Mailjet).