Communication transformation & performance manager F/M/X

Reporting to the Group Corporate Communications Director, you will structure processes, streamline business tools, and support the evolution of practices within the Corporate Communications Department. You will help enhance the teams’ operational efficiency and establish performance-based management.

Responsibilities

• Organize the corporate data needed for communications, reporting, and AI applications.
• Deploy useful, responsible, and secure AI applications for communications functions.
• Structure and standardize the processes, workflows, and working methods of the Communications Department.
• Coordinate business tools (configuration, updates) and support their adoption by the teams.
• Establish simple performance metrics to track activity, workload, deadlines, and quality.
• Identify operational pain points, propose simplifications, and drive continuous improvement.

Qualifications

• At least 5 years of proven experience in communications, project management, communications transformation, or data management.
• Minimum two-year post-secondary degree in communications.
• Proficiency in process structuring, managing cross-functional projects, and deploying tools.
• Experience in structuring content databases, assets, corporate repositories, or communication performance data.
• Advanced English and French (C1/C2) enabling you to interact in an international setting.

Additional skills that could make you even more unique

• Experience deploying collaborative platforms or DAM-type tools
• Knowledge of issues related to AI and data.
• Experience in communications operations or performance management.

Because your profile isn’t just about technical skills

• Organizational skills to manage multiple projects simultaneously and structure complex environments.
• Leadership to drive change and rally teams around new workflows.
• Analytical skills to identify needs and propose concrete, effective solutions.