Commercial Service et Maintenance

Sur la base des activités confiées par sa hiérarchie, le(la) commercial(e) S&M s’assure du développement commercial et des ventes de son secteur (contrats de maintenance, réalisations de travaux, prestations de maintenance, pièces de rechange). Il(elle) anime, suit et développe le portefeuille client de son secteur, sur la base de la politique commerciale définie par la direction.

Job Description Summary JOB PURPOSE On the basis of the activities assigned by his/her superiors, the S&M sales representative is responsible for the commercial development and sales of his/her sector (maintenance contracts, work carried out, maintenance services, spare parts). He/she leads, monitors and develops the customer portfolio in his/her sector, based on the sales policy defined by management.

Job Description SIGNIFICANT ACTIVITIES

• Business development - Develop customer loyalty and sales in the area (customer visits, promotion of offers, portfolio management, etc.)
• Business development - Analyze the market and monitor the competition in order to identify new new opportunities (markets, customers, technologies, etc.)
• Business development - Identify customer needs and propose an appropriate solution, while ensuring that the risks inherent in the service requested are properly managed
• Business development - Follow-up with customers, and negotiate offers both technically and financially in compliance with the company's procedures and conditions
• Business development - Manage your sector and work cross-functionally with all stakeholders
• Business development - Develop knowledge of the network of service providers, subcontractors and suppliers in your sector
• Business development - Advise sales teams on new equipment sales or used
• Production of commercial offers - Negotiate commercial and technical offers, in collaboration with internal stakeholders (quotations, costings, bids, etc.)
• Production of commercial offers - Respond to calls for tender in your sector
• Production of commercial offers - Draw up quotations, costings, contract proposals, etc. contract renewals
• Production of commercial offers - Enter opportunities and actions (sales proposals, visit reports, etc.) into business tools

Sales follow-up

• Search for financing solutions
• Transmit sales data to stakeholders to ensure the smooth running of the deal and the work
• Lead the project kick-off meeting and validate the meeting minutes
• Contribute to the resolution of customer disputes and the collection of accounts receivable, in collaboration with internal stakeholders

RESPONSIBILITIES AND SCOPE FOR ACTION

• Ensure sales development in your sector
• Ensure the follow-up and achievement of sales objectives in the sector
• Ensure the quality of data entered into business tools
• Contribute to the management of commercial disputes and collections in the sector
• Know and apply internal and external compliance procedures and rules

PROFESSIONAL KNOWLEDGE

DIPLOMA(S) AND/OR EXPERIENCE(S) Bac +2 to Bac +3 level in a commercial field and/or 3 years preferred significant experience

SPECIFIC KNOWLEDGE(S) Technical skill(s)

• General commercial knowledge (sales, negotiation, customer relations, etc.)
• General knowledge of products (ranges, functionalities, etc.)
• General knowledge of IT tools and information systems
• Advanced elementary level in English (A2)

Behavioral skill(s)

• Good interpersonal skills
• Active listening
• Thoroughness
• Analytical skills
• Synthesis skills
• Responsiveness

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By joining Monnoyeur, you'll be part of a team that empowers you to take initiative, values your unique perspective and encourages you to drive positive change while respecting our values of Entrepreneurship, Friendliness, Courage and Respect. We cultivate a culture that fosters innovation, teamwork and growth through our ILEAD leadership principles - Inspire, Link Up, Empower, Care and Deliver. Our people are our most valuable asset in serving the business community as a trusted local partner in capital goods for industry, construction and agriculture. We offer a comprehensive range of services - from sales and leasing to training and digital transformation. Our proximity to our customers enables us to understand their unique needs, adapt our solutions and continuously improve our offerings, especially in the areas of digital and energy transformation. Our workplace is an inclusive and supportive environment that celebrates diversity and equal opportunity. Rooted in our Diversity Charter, signed by our CEO Philippe Monnoyeur in 2020, our social and human resources policies focus on fostering a non-discriminatory environment where every individual can thrive.