Clinical Application Specialist

Our client is a global medical technology innovator specializing in the development, manufacturing, and service of state-of-the-art Nuclear Medicine imaging systems . They are pioneers in the transition from analog to digital detection technology, providing hospitals and clinicians with high-efficiency diagnostic tools that improve patient outcomes while reducing operational costs. The company is a leader in digital SPECT and SPECT/CT imaging, utilizing advanced hardware and software to provide high-speed, low-dose imaging with superior image quality.

Experience, Knowledge, and Skills

• Industry Expertise: Minimum of 3 years of mandatory experience with SPECT/CT medical imaging devices.
• Clinical Experience: At least 5 years of total clinical experience, including 3 years of specific modality expertise on the latest product platforms.
• Languages: Fluency in German or French, in addition to English, is mandatory; additional European languages are an asset.
• Soft Skills: Highly effective communication skills; a self-starter with a proactive, outgoing personality and the ability to collaborate with R&D, regulatory, and clinical stakeholders.
• Travel: Ability and willingness to travel internationally up to 70% of the time.

Position Responsibilities

• Training Execution: Drive on-site customer training through university-style curricula and assessment processes, providing hands‑on didactic instruction to physicians and technologists.
• Competency Management: Partner with customers to develop training plans that ensure clinical competency and high satisfaction scores.
• Consultative Support: Implement consultative projects to enhance customer productivity and optimize clinical workflows.
• Clinical Expertise: Act as the recognized regional expert for software and clinical applications, resolving a wide range of technical and clinical inquiries.
• Sales & Market Support: Collaborate with the Sales organization to support potential leads, perform product demonstrations, and represent the company at industry trade shows.
• Cross-functional Coordination: Work closely with Service and Sales groups to coordinate training events, pre‑training readiness calls, and on‑site engineering requirements.
• Product Development Input: Actively participate in the creation of training tools and provide clinical feedback to R&D and Engineering teams based on customer needs and field observations.
• Knowledge Sharing: Participate in regular peer calls with other specialists to share best practices and technical updates.
• Reporting: Produce comprehensive post‑training reports and communicate market opportunities or customer concerns to Field Sales, Marketing, and Technical Support.