Client Success Manager, Real Estate Investments

Entera is the leading Saa

S and Services platform for Enterprise and Mid-Market single-family investors, empowering them to buy, sell and operate their real estate investments seamlessly. Powered by Artificial Intelligence (AI), Entera’s online marketplace offers the best combination of data, technology, services, and expertise to real estate investors. Backed by leading investors Goldman Sachs, Bullpen Capital and Craft Ventures, Entera empowers single-family buyers and sellers to make data-driven strategic decisions about their real estate, scale their operations, and achieve their investment goals. The Role: We are looking for a highly strategic and driven Client Success Manager - Real Estate Investments to join the Entera team in the single-family residential (SFR) real estate space. This team provides hands-on support to our investor clients, dramatically improving their capability and scale in property discovery, underwriting, comping, and decision-making using Entera's state-of-the-art technology across acquisitions, dispositions, and asset management strategy. You will be responsible for profiling and refining investment goals, driving both acquisitions and dispositions on behalf of our investor clients, and ensuring they extract maximum value from the Entera platform. Proactively identify upcoming client capacity constraints and utilize data to uncover new opportunities.

6+ years in client success, account management, or client-facing real estate roles, with direct client coverage experience required: you have owned a named book of external B2B accounts, led Quarterly Business Reviews, and been accountable for retention and growth outcomes.