Client Solutions Manager - Apps and Gaming - Global Business Solutions - France

Client Solutions Manager - Apps and Gaming - Global Business Solutions - France

Location: Paris

Employment Type: Regular

Job Code: A

Responsibilities

• Driving media strategy, planning, and implementation of campaigns to deliver against clients' business goals
• Support and work with the sales team on pre‑sale research and pitch
• Educate other teams on TikTok for Business offerings and keep them engaged by delivering learning sessions, writing training documentation and whitepapers for internal and external use
• Outline and oversee measurement strategy, tracking, and results delivery
• Increase adoption and engagement of TikTok’s auction platform and auction‑based tools, providing ongoing technical support and real‑time analysis
• Manage and grow post‑sale client relationships with advertisers of all sizes
• Present findings and insights in a consultative way to the client and collaborate with the relevant internal teams in order to provide a complete solution
• Monitor and analyse ad campaigns to identify optimisation opportunities for improving and scaling performance
• Investigate and work directly with product & engineering teams to help them troubleshoot client issues on the platform
• Analyse campaign performance data to offer clients data‑driven business insights and at the same time use those insights to improve our advertising offerings
• Share marketplace feedback and guide our advertising strategy
• Conduct regular business reviews and take a consultative, long‑term approach to build productive relationships with clients, in collaboration with the sales team
• Demonstrate deep analytical ability, and develop great expertise in TikTok’s proprietary metrics, working to constantly evolve how we analyse and communicate data‑driven insights to our advertisers

Qualifications

• Minimum Qualifications:
  • Demonstrated experience of account management/performance experience in digital marketing
  • Knowledge and understanding of tracking, attribution and measurement (Pixel, Events API (CAPI), MMP, SKAN, etc.)
  • Experience managing brand advertisers with a deep understanding of their challenges across full funnel objectives
  • Ability to analyse data and identify insights to assess campaign performance
  • High written and oral proficiency in French and English is required as this role will work with local stakeholders/vendors
• Preferred Qualifications:
  • Results oriented with high attention to detail and strong organisational skills
  • Proactive attitude with excellent project management, organisational, and analytical skills
  • Strong verbal and written communication skills, ability to effectively translate technical language to non‑technical stakeholders
  • Experience diagnosing and solving technical problems with product and engineering teams
  • Experience using Excel or Google Sheets essential; familiarity with visualisation tools (Tableau, QlikView, Power BI, etc.) a plus
  • Comfortable presenting complex analysis in a simple, easy to digest way to C‑suite level stakeholders