Client Services - Operations Consultant

About Murex

Murex is a global fintech leader in trading, risk management and processing solutions for capital markets. Operating from our 19 offices, 3 400 Murexians from over 65 different nationalities ensure the development, implementation and support of our platform which is used by banks, asset managers, corporations and utilities, across the world. Join Murex and work on the challenges of an industry at the forefront of innovation and thrive in a people-centric environment. You’ll be part of one global team where you can learn fast and stay true to yourself.

The team

Client Services EMEA – Operations domain, a team dedicated to supporting and advising our European clients in their use of the Murex platform. Our mission is to ensure the smooth operation and evolution of the platform for Back Office users (Collateral, Settlements, Regulatory Reports, Life Cycle, …), provide expert support across incident resolution, configuration, and implementation, collaborate with internal teams to deliver innovative solutions in a fast-paced and demanding environment, and foster strong client relationships through training, governance, and strategic advisory.

Key responsibilities

• Support clients in using and configuring the Murex platform, ensuring timely resolution of incidents.
• Collaborate with internal product and development teams to deliver fixes and new features.
• Participate in projects of modernization, migration, and module implementation, including design, configuration, and validation.
• Deliver training sessions (internal and external) and contribute to continuous documentation improvement.
• Act as a trusted advisor: present platform evolutions, report activities, and contribute to client governance strategies.
• Embrace innovation and creativity to meet the evolving needs of capital markets.

Qualifications

• Master’s degree from a top-tier engineering school or university, with a focus on financial markets and/or mathematics.
• Curious about IT and software development, with knowledge of Unix, SQL, Oracle/Sybase being a plus.
• Strong analytical skills and a problem-solving mindset.
• Client-oriented, with excellent interpersonal and communication skills.
• Thrive in a collaborative, multicultural, and international environment.
• Fluent in English and open to travel across Europe.

Why join us

Joining Murex means stepping into a role that blends technology, finance, and client interaction. You’ll be exposed to a wide variety of European financial institutions, working closely with Front Office teams on real-world challenges. Our environment is fast-paced and intellectually stimulating, where adaptability and creativity are key to success. From day one, you’ll benefit from continuous training and the support of a passionate, expert community. At Murex, we value the strength of our Murexians’ networks and the connections they build.