Client Service Associate

Client Service Associate

Your job responsibilities will include actively engaging with clients, confirming appointments, following up with past and potential clients, distributing marketing materials, and keeping clients engaged during wait times.

Benefits

• 401(k) matching
• Bonus based on performance
• Employee discounts
• Flexible schedule
• Opportunity for advancement
• Training & development
• Hourly pay + competitive bonus package
• Flexible Schedule Options – Work that works for you!
• Free Identity Theft Protection through ID Watchdog from Equifax
• Corporate discount program through Avibra
• Earned Wage Access through ZayZoon
• Discount and Rewards Marketplace through BenefitHub
• Participation in 401-K matching program (once eligibility qualifications are met - enrollment twice per year)
• Free tax preparation training and PTIN registration
• Free continuing tax education
• Enrolled Agent materials and testing reimbursement

What You Need

• Strong interpersonal and communication skills
• Experience in a fast-paced retail environment
• Basic computer proficiency and ability to troubleshoot
• Prior customer service or sales experience preferred, but not required
• Willingness to learn and grow in a customer-focused role

Compensation: $12.00 per hour

PTIN Certification: Yes