Client Relationship and Scheduling Coordinator

Responsibilities

• Plan and schedule assignments for a team of approximately ten technicians
• Ensure high-quality client relationships
• Schedule technicians' routes based on their specialties
• Handle client communications by phone and email
• Manage incoming calls from technicians

Requirements

• Associate degree (Bac+2) or equivalent in SME management, logistics, or a related field
• At least 2 years' experience in planning, scheduling, logistics, or supply chain
• Strong planning and organizational skills
• Proficient with computer tools and ERP systems
• Self-motivated and dynamic

Core Competencies

Demonstrates expertise in planning and scheduling assignments for teams, ensuring high-quality client relationships, and managing logistics effectively. Proficient in utilizing ERP systems and computer tools to enhance operational efficiency.

Certifications & Qualifications

• Associate Degree In SME Management

Tools & Technologies

• ERP Systems