Client Consultant – Paris

Responsibilities

• Retain and grow your portfolio: Relationship Lead — You will take ownership of an existing client portfolio and become their primary point of contact on a day-to-day basis.
• Local advisory: You will conduct client meetings and provide tailored advice.
• Attentive to needs: You will identify clients’ unmet needs (upsell / cross-sell).
• Performance management: Your key performance indicator (KPI) will be the average product penetration per client.
• Customer Success: You will ensure client retention by maintaining high satisfaction and proactively handling any dissatisfaction.

Requirements

• Ideally graduated from a higher education program such as a business school (ESC), IAE, or an accounting/management curriculum.
• Experience as a portfolio manager or in more commercial roles is a plus.
• Your asset: You master consultative sales techniques and know how to turn client satisfaction into referrals and recommendations.

Core Competencies

Demonstrates expertise in consultative sales techniques and client relationship management, focusing on client retention and satisfaction. Proven ability to identify unmet client needs and drive product penetration through tailored advice and proactive engagement.