Client Advisor - GCC Members

We are seeking an experienced Client Advisor to assume responsibility for our Voyageurs from the GCC region.

This is a relationship management position, not an acquisition role. The portfolio comprises existing members alongside newly recruited Voyageurs. The mandate is to develop an in-depth understanding of each member, anticipate their travel calendar, and orchestrate every journey end-to-end in partnership with a dedicated Travel Designer. Lartisien operates a DUO model in which each Client Advisor is paired with a Travel Designer responsible for production.

Main responsibilities:

• Manage and develop a portfolio of GCC-based Voyageurs against an annual revenue target tied to member stays and renewals
• Anticipate each Voyageur's travel calendar and proactively propose journeys
• Curate itineraries in close collaboration with the assigned Travel Designer, validating partner selection, negotiated rates and applicable benefits
• Lead the commercial relationship across its full cycle: initial consultation, presentation of options, follow-through, and post-trip debrief
• Safeguard portfolio retention and lead the annual renewal process
• Contribute to the firm's partner intelligence on the GCC market, including evolving property positioning and unmet member demand
• Represent Lartisien at member events in Paris and, on occasion, in the region

Candidate profile:

• A minimum of five years' experience in luxury travel, hospitality or private client services, including direct and sustained engagement with GCC UHNWI clientele
• A demonstrated understanding of GCC cultural codes, calendar, family structures, and expectations relating to discretion, hospitality and reciprocity
• Fluent English, which is the principal working language with members and internally; Arabic is a significant advantage and will be material in serving part of the portfolio
• A relationship-oriented temperament: patient, observant, and anticipatory
• Sound commercial judgement: the capacity to interpret a request accurately, identify the underlying need, and structure a response that protects both margin and relationship
• Proficiency with structured CRM environments (Lartisien operates on Salesforce) and the discipline to maintain a rigorous pipeline