Claims Handler – Claims Manager

Overview

• Evaluate and process pet insurance claims
• Communicate with pet owners and provide clear information about the status of their claims
• Collaborate with veterinarians and clinics to gather necessary documentation
• Contribute to improving claims management processes to increase efficiency
• Promote Lassie’s mission to deliver exceptional pet care solutions

Qualifications

• Previous experience in claims handling, in the insurance industry or a related field
• Background as a veterinary assistant or experience in animal care is a plus
• Strong organizational skills and attention to detail
• High adaptability in a multicultural environment
• Fluent in French (written and spoken)
• Conversational English proficiency is required
• Passion for animals