Christian Dior Head of Private Client Relations, Europe H/F
FRANCE
il y a 2 jours
Head of Private Client Relations, Europe
Christian Dior Couture is seeking a highly connected, culturally fluent and commercially driven individual to lead the development and growth of the Maison's most strategic private clients across Europe. This role owns the annual European uber‑luxury client revenue ambition and top client strategy across Haute Couture, High Jewellery and high‑end categories.
Responsibilities
European Top Client and Uberluxury Revenue Ownership
- Define and lead the annual European top client and uberluxury strategy.
- Own the annual revenue targets associated with the region's top client portfolios.
- In partnership with the WJ Commercial Development team, drive measurable growth across Haute Couture, High Jewellery and high‑end categories.
- Monitor performance of top clients and implement structured action plans in partnership with markets.
- In partnership with the Head of Client Engagement and Retail Marketing, oversee segmentation, governance and disciplined ownership of the European top client portfolio.
Client Portfolio Development and Recruitment
- Leverage an existing portfolio of ultra‑high-net‑worth relationships to support acquisition and business development.
- Define and track recruitment targets for new strategic clients across Europe.
- Partner with Subzone Marketing Leads, Private Client Relations Managers and VIP Managers to elevate, structure and govern top client portfolios.
- Identify white‑space opportunities within priority markets and implement targeted development strategies.
Strategic Ecosystem Partnerships and Client Prospection
- Identify and develop selective third‑party partnerships that unlock access to ultra‑high-net‑worth client communities across Europe.
- Define measurable recruitment and revenue objectives linked to each partnership.
- Track conversion of prospects into active top clients and integrate them into the European portfolio strategy.
- Ensure all partnerships directly support annual uberluxury revenue and recruitment ambitions.
Strategic Partnership with High End Events
- Define sales ambition and client objectives linked to each major event.
- Consult on optimal client selection aligned with portfolio strategy and revenue priorities.
- Ensure event invitations reflect recruitment and development objectives.
- Drive structured post‑event follow‑up in partnership with markets to convert opportunities into measurable sales growth.
Ambassadorial Representation and Ecosystem Leadership
- Act as a senior ambassador for the Maison across key European capitals such as Paris, London, Milan, Geneva, Madrid, Lisbon and Monaco.
- Host high‑value clients and curated groups at strategic Maison moments.
- Maintain strong visibility within cultural, philanthropic and luxury ecosystems to unlock new client opportunities.
- Contribute strong knowledge of High Jewellery and uber‑luxury product to reinforce credibility and conversion.
Qualifications
- 12+ years of experience in uber‑luxury retail, private client leadership, high‑end PR or related ecosystems.
- Strong and active portfolio of ultra‑high‑net‑worth relationships across Europe.
- Proven track record of owning and delivering significant revenue growth within top client segments.
- Demonstrated ability to build high‑value third‑party partnerships that translate into client acquisition.
- Deep understanding of High Jewellery and uber‑luxury client.
- Recognised ability to act as a credible ambassador and host senior clientele.
- Highly analytical, commercially driven and comfortable with revenue accountability.
- Fluent in English and additional European languages.
Additional Information
Encourageant l'inclusion et la diversité sous toutes ses formes, Christian Dior Couture s'est engagé depuis 2013 dans une démarche en faveur de l'emploi des personnes en situation de handicap, et de la valorisation de toutes les singularités.
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Entreprise
Christian Dior Couture
Plateforme de publication
WHATJOBS
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