Chief Sales Officer

Company Overview Open

Classrooms is a mission‑driven online education platform founded in 2013 that offers open‑access courses and accredited diploma programs across tech, data, education, marketing, HR, energy renovation, healthcare, and social services delivered 100% online. The company emphasizes practical learning through professional projects and mentorship. Role Chief Sales Officer – responsible for French‑speaking markets (and future US scope), driving growth of approximately €30 million in annual bookings, reporting to the CEO. Key Responsibilities

Sales strategy and execution – develop and implement a commercial strategy and AI‑powered sales engine for employers, students, and social programs, targeting companies from small to enterprise and scaling globally. Enrollment strategy and delivery – streamline student onboarding, orientation, admission, contractualization, and apprenticeship matching to maximize quality enrollee numbers and reduce conversion cycles. Team leadership – build and inspire a high‑performing sales and student‑enrollment team (≈30 people), fostering accountability, collaboration, and continuous improvement. Operational excellence – design and deploy best‑in‑class sales operations, training, and technology (including AI and automation) to optimise efficiency, data‑driven decisions, and productivity. Cross‑functional leadership – collaborate with C‑level executives and the board on commercial initiatives, strategy alignment, and stakeholder communication. Customer outcomes – set ambitious sales targets, track pipeline, forecast accurately, and drive renewal, upselling, and customer‑success initiatives.

Key Objectives

Achieve and exceed orders and bookings targets across employers, students, and social programs. Improve sales pipeline velocity and conversion rates, and enhance forecast accuracy. Optimise contribution margins, reduce cost per enrollee, and increase average contract size.

Key Metrics

Orders Bookings # of enrollees Avg booking per enrollee Cost of sales per enrollee Avg contract size Cost of sales per contract # renewal rate € renewal rate

Competencies Required

Leadership & Team Management

Proven success in leading diverse, high‑performing teams while fostering collaboration, accountability, and innovation. Ability to inspire trust, influence stakeholders, and drive organisational change aligned with company goals.

Sales Expertise & Operations

Strong business acumen and a proven track record of developing strategies that drive B2B and B2C growth. Demonstrated ability to optimise commercial operations, increase client engagement, and enhance brand visibility.

Customer Services Excellence

Design and manage scalable customer‑service processes to enhance satisfaction, retention, and loyalty. Proficient in pre‑sales and post‑sales support to ensure high service levels.

Operational Excellence

Expertise in designing scalable processes and implementing technology, automation, and AI for workflow efficiency.

Strategic Vision & Innovation

Navigate complex challenges and craft creative solutions, including the use of generative AI. Align short‑term execution with long‑term goals to deliver measurable outcomes. Influence regulatory environments to position the company as a key industry leader. Data‑driven decision‑making.

Adaptability & Change Leadership

Thrive in dynamic, fast‑paced settings, demonstrating resilience and adaptability. Entrepreneurial mindset focused on impactful change in a scale‑up environment.

Languages

C2 level in French. At least C1 level in English (C2 highly recommended).

Location Open

Classrooms is a remote‑first organisation with offices across the EU and the US. The role may be based anywhere in the EU or the US, with a preference for France (Paris). Regular travel to Paris is required, with online meetings aligned to European time zones. Reporting Line, Direct Reports & Key Stakeholders The role reports to CEO Pierre Dubuc and manages approximately 30 staff, including a Apprenticeship Sales Director, Sales Operations Director, Student Sales Manager, and Enrollment Manager. The position partners with other C‑level executives and participates in the executive team. Our Perks

Hybrid setup: minimum two days per week in the Paris office. Work environment based on company values: we care, we dare, we persist, we tell it as it is. Comprehensive health insurance fully covered by Open

Classrooms. Sport and wellness allowance and access to Moka Care mental‑health solution. Swile Restaurant Vouchers. Transportation reimbursement in Île‑de‑France (Navigo pass fully paid). 30 paid vacation days per year. 5 caretaker days per year. Company Mac

Book for work purposes. Access to Open

Classrooms’ training catalog.

Open

Classrooms values diversity and inclusive hiring. All candidates are encouraged to apply, regardless of gender, age, orientation, origin, or disability. #J-18808-Ljbffr