Chief Probation/Parole Officer- JD15 Alamance County

Chief Probation/Parole Officer – JD15 – Alamance County, NC

Location: Alamance County, NC

Salary: $50,088 – $87,654 (based on qualifications)

Agency : Adult Correction

Division : COO – Operations

Job Classification Title : Chief Probation and Parole Officer (NS)

Position Number :

Grade : NC13

Responsibilities

The Chief Probation/Parole Officer (CPPO) supervises Probation/Parole Officers, Judicial Services Coordinators, and clerical staff. The CPPO coordinates and manages the unit’s workflow to ensure effective implementation of Community Supervision goals and strategies, handling daily operations, making decisions about offender supervision, managing case assignments, workflow coordination, scheduling, time tracking, and staff training. The CPPO addresses discipline, conflicts, and complaints, oversees team staffing, and evaluates employee performance. The role frequently involves crisis interventions and requires a flexible schedule that includes regular 8‑5 hours and 24/7 availability for emergency calls. It may involve an active caseload with second‑shift or emergency response duties, including on‑call status for EHA violations.

Key Abilities

• Identify offenders’ needs and provide effective supervision with swift, consistent responses to noncompliance.
• Maintain calm and rational composure during difficult situations.
• Build and sustain working relationships with officers, offenders, judicial officials, law enforcement, community agencies, and co‑workers.
• Communicate clearly and effectively in oral and written form.

Qualifications

Must possess the following:

• Certified annually with a firearm and unarmed self‑defense; complete CPR annually and be ready for exposure to O.C. Pepper Spray as part of training.
• Reside within 30 miles of the county of assignment within 90 days of start date.
• Salary range: $50,088 – $87,654 (based on qualifications and experience).

Compensation and Benefits

The State of North Carolina offers comprehensive benefits including health insurance, standard and supplemental retirement plans, NCFlex program, paid vacation, sick and community service leave, and paid parental leave.

Minimum Education and Experience

• Bachelor’s degree from an accredited institution.
• Four years of experience as a North Carolina Probation/Parole Officer.
• OR an equivalent combination of education and experience.

Special Qualifications

Must be eligible for certification by the North Carolina Criminal Justice Education & Training Standards Commission.

EEO Statement

The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.