Chief Operating Officer

Responsibilities

• Provide operational leadership across Continental Europe, ensuring effective coordination between functions and supporting strategic, regulatory, and operational priorities.
• Drive execution of Continental Europe priorities and strategic initiatives.
• Enhance coordination and accountability across Group functions.
• Strengthen operational governance and resilience.
• Ensure effective representation of Continental Europe in Group programmes and decision‑making forums.
• Support a scalable, efficient, and well‑controlled operating environment across the region.
• Maintain oversight of outsourced activities and critical service providers.
• Oversee the end‑to‑end operating model supporting the business.
• Support business continuity arrangements and operational readiness across all locations in Continental Europe.

Requirements

• Strong leadership experience within financial services, capital markets, brokerage, trading, banking or market infrastructure organisations operating across multiple European jurisdictions.
• A solid understanding of operational processes, technology platforms and outsourcing governance.
• Demonstrated experience leading complex operational functions and operating models within a regulated financial services environment.
• Strong understanding of Continental European regulatory frameworks, governance requirements and the operational expectations of regulated entities, including interaction with local regulators and supervisory bodies.
• Proven ability to drive strategic execution and deliver large‑scale business, operational and regulatory change initiatives across multiple countries and business functions.
• Fluency in English and French, both written and verbal, with the ability to operate effectively in a multinational and multicultural European environment.
• Exceptional stakeholder management skills, with the ability to align diverse interests and drive execution through matrix‑managed teams and Group functions.
• Experience leading and coordinating cross‑functional teams across Operations, Technology, Risk, Compliance, Finance, Human Resources, Facilities and other corporate support functions.
• Excellent presentation and influencing skills, with the ability to articulate complex operational, regulatory and strategic matters to senior internal and external stakeholders.

Core Competencies

Demonstrates strong leadership in financial services with a focus on operational governance, regulatory compliance, and strategic execution across multiple European jurisdictions. Proficient in managing complex operational functions and fostering collaboration among cross‑functional teams in a multicultural environment.