Chief of Staff - Luxury Beauty

Chief of Staff

Paris

€60,000 - 68,000 + Bonus

Role summary

Right hand to the CEO and COO. A role spanning four dimensions: strategic projects, executive support, business operations, and cross-functional coordination. Designed for a versatile mid-career operator who wants to be at the centre of how AROS runs — and who's prepared to flex between strategic work and operational execution day to day.

Reports to the COO. Strong dotted line to the CEO.

Key responsibilities

Strategic projects (right hand)

• Lead special projects on behalf of the CEO and COO: commercial initiatives, operational improvements, internal investigations, market analysis.
• Prepare materials for strategic decisions: business cases, supplier/client analyses, pricing reviews, growth planning.
• Drive cross-functional initiatives that don't naturally sit with a single function (e.g., rolling out new commercial pricing model, integrating a new client onboarding process).
• Represent the CEO or COO in select internal and external meetings when needed.

Business operations

• Build and maintain AROS Paris's internal reporting cadence: weekly ops review, monthly business review, KPI dashboards across functions (PD, Quality, Purchasing, CSR, commercial).
• Run the operating rhythm: ensure leadership team meetings happen, agendas are set, decisions are captured, follow-ups close.
• Coordinate cross-functional execution — make sure decisions made by leadership actually land in PD, Quality, Purchasing, and CSR.
• Partner with finance on budget tracking and operational variance analysis.

Executive support

• Manage the principal's calendar, prioritization, and inbox triage as needed.
• Coordinate travel, meetings, and external relationships at the executive level.
• Prepare briefing materials for client meetings, board calls, and visits from NYC leadership.

Cross-functional coordination & NYC liaison

• Primary liaison between AROS Group offices — keep all sides aligned on priorities, decisions, and operational status.
• Coordinate visiting NYC leadership trips end-to-end (agenda, meetings, logistics, follow-ups).
• Surface issues early — when something is slipping, broken, or politically sensitive, the CoS catches it before it reaches leadership.

Profile

• 5–8 years of experience in a combination of strategy, consulting, business operations, or program management — ideally with at least some exposure to luxury, fashion, or consumer product industries.
• Strong analytical skills: comfortable building business cases, financial models, and reporting dashboards.
• Strong written and verbal communication — must be able to write executive-grade materials in both French and English.
• Highly organised, discreet, low-ego, comfortable with ambiguity.
• Versatile: equally comfortable running a strategic project, building a dashboard, or coordinating a CEO visit.
• Fluent French + fluent English (both mandatory — the role bridges Paris and NYC daily).