Chief of Staff

Overview

• Strategic right-hand to the CEO — you will be the connecting thread between vision, strategy and execution
• Lead Leadership Team rituals: agendas, pre-reads, and follow-up on decisions and trade-offs
• Translate the strategic plan into concrete objectives (OKRs, roadmap) and track progress
• Prepare reviews for the board, investors and the executive committee (COMEX)
• Ensure decision discipline: who decides what, when and how
• Explore new innovation opportunities: offerings, new markets and new business models
• Lead market studies, benchmarks and competitive analyses
• Design and test proofs of concept (POCs) in real conditions, analyze feedback and iterate quickly
• Operationalize validated solutions with the Food, Revenue and Delivery teams
• Lead strategic projects that impact multiple functions
• Challenge department heads on their priorities and action plans
• Identify efficiency opportunities: automation, shared resources and process optimization

Requirements

• Around ten years of experience in fast-paced environments — and you thrive in them
• Comfortable with both strategy and operations, able to switch between the two naturally
• Experienced in bringing together multidisciplinary teams around complex projects
• Able to synthesize information, prioritize and stay on course even when multiple topics accumulate
• Direct, rigorous, and equally comfortable challenging ideas and being challenged