Chief Executive Officer

Overview

• Operational leadership and coordination of all functions, making rapid trade-offs when commercial, operational and product priorities conflict.
• Ensure smooth execution across the delivery chain, from signature through adoption, and alignment between the commercial promise, delivery capacity and the product roadmap.
• Business development and client relations: oversee the entire revenue chain (sales, services and customer success) and be involved in strategic accounts to drive customer satisfaction and retention, and meet contractual commitments.
• Product vision and technology strategy: work with product and R&D teams to prioritize the roadmap according to business needs; support the integration of advanced features, including AI agents and automation; make trade-offs between standardization, customization, scalability and technical debt.
• Leadership and organizational structuring: continue structuring the company while maintaining a lean organization; identify and secure key roles; establish a culture of ownership and clarity; ensure sustainable team engagement.
• Financial management: manage operational performance (ARR, margins and cash); allocate resources based on priorities; provide reliable reporting to governance bodies.
• Company representation: represent the company to clients, partners, investors and, where applicable, potential acquirers or partners.

Requirements

• Executive leadership experience within a B2B software vendor (VP Sales, COO, Head of Operations or Head of Sales).
• Experience in a mid-sized company (20–150 people, a few million ARR).
• Proven experience with complex, long sales cycles involving procurement, legal and IT on the client side.
• Ability to oversee all company functions and make structural decisions with a strong understanding of product and technology issues.
• Strong command of financial and operational management.
• Execution-oriented leadership, with the ability to structure, engage and unite a growing team.

Hard Skills

• financial management
• operational performance
• business development
• customer success
• product roadmap prioritization
• AI integration
• automation
• contractual commitments
• revenue chain oversight
• sales cycle management

Soft Skills

• operational leadership
• execution-oriented leadership
• team engagement
• organizational structuring
• customer satisfaction
• strategic decision-making
• culture of ownership
• clarity in communication
• relationship management
• trade-off analysis