CHEF(FE) DES VENTES

Rattaché(e) au Directeur Régional et membre du Comité de Pilotage de la région, vous contribuez directement à la stratégie commerciale et à la satisfaction de vos clients.

Vous managez une équipe commerciale de 8 vendeurs et pilotez la performance commerciale via des indicateurs et une proximité terrain.

Job Description Summary

JOB PURPOSEBased on the activities assigned by his/her hierarchy, the Sales Manager is responsible for the commercial development (sales volume, margins, customer satisfaction, market share, etc.) of his/her perimeter.

He/she manages and leads a sales team.

Job Description

SIGNIFICANT ACTIVITIES Business development

• Define the sales strategy for his area, based on the sales policy defined by management and in collaboration with his superiors
• Contribute to the segmentation of customers and sales sectors in collaboration with the marketing and sales teams
• Ensure the effectiveness of sales coverage within its perimeter
• Analyze the market and monitor the competition to identify new opportunities (markets, customers, technologies, etc.)
• Ensure the commercial development of its perimeter (prospecting, promotion of offers, portfolio management, etc.)
• Coordinate commercial offers (sales, after-sales, etc.) to meet customer expectations, in collaboration with internal stakeholders
• Supervise invoicing of customer files
• Ensure the resolution of customer disputes and the collection of accounts receivable, in collaboration with internal stakeholders
• Ensure data updates in business tools (customer data, opportunities, competition, etc.) Sales animation
• Define and monitor the sales objectives of the sales teams within its scope and manage sales actions accordingly
• Define, monitor and update indicators to track activity (coverage, customer visits, participations, etc.) and take corrective action where necessary
• Maintain relations with financial organizations to optimize our sales offers. financing Management
• Ensure that resources (means, human resources, etc.) are correctly sized on the basis of activity, in collaboration with line management
• Support and monitor the team(s) assigned to him/her (integration, skills development, etc.)
• Participate in the application of HR policy (performance, compensation, etc.) in collaboration with Human Resources teams
• Manage, monitor and control the working hours and absences of the team(s) assigned to it (hours worked, vacations, calendar, etc.), using business tools where necessary RESPONSIBILITIES AND SCOPE FOR ACTION
• Guarantees the development and sales promotion of its scope of activity
• Ensure that the sales objectives of the area covered are met
• Ensure that the sales strategy is applied and understood
• Ensure that business tools (CRM, etc.) are used correctly
• Contribute to the management of commercial disputes and collections within its scope
• Know, apply and enforce internal and external compliance procedures and rules
• Support and ensure the performance of your teams and your scope of responsibility PROFESSIONAL KNOWLEDGE DIPLOMA(S) AND/OR EXPERIENCE(S) 5 years' higher education in a commercial field and/or 5 years' significant experience preferred SPECIFIC KNOWLEDGE(S) Technical skill(s)
• General commercial knowledge (sales, negotiation, customer relations, etc.)
• General product knowledge (ranges, functions, etc.)
• General knowledge of IT tools and information systems General management knowledge
• Intermediate level of English (B1) Behavioral skill(s)
• Good interpersonal skills
• Active listening
• Thoroughness
• Analytical skills
• Synthesis skills
• Responsiveness

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