Chef de projet Paiements H/F

Payment Project Leader – Role Overview

As Payment Project Leader, you will play a key role in defining and implementing the Group payment strategy. As a payment expert, you will support our subsidiaries, lead cross‑functional projects and contribute to the continuous improvement of our processes to support Lyreco’s digital transformation ambitions.

Responsibilities

• Act as the expert on payment methods, payment processes, compliance requirements and their impact on IT systems and Payment Service Providers (PSPs).
• Build the customer payment digitalization roadmap.
• Define and oversee the Group customer payment methods strategy and its implementation.
• Lead payment‑related projects in collaboration with local subsidiaries, IT experts and other Group functions.
• Ensure lean, optimized and standardized payment processes across the Group.
• Support and train key stakeholders within our subsidiaries.
• Build and produce reporting tools enabling effective monitoring and decision‑making.
• Monitor regulatory changes and market developments, ensuring compliance with requirements such as PCI‑DSS.
• Ensure the security of payment transactions.
• Develop and maintain compliant internal documentation.
• Recommend appropriate payment solutions to enhance customer experience and cash collection processes.
• Conduct reviews and audits across subsidiaries to ensure the correct application of Group procedures.
• Produce ad‑hoc financial analyses and provide expertise on specific payment‑related topics.
• Act as both Payment Product Owner and Project Manager.
• Contribute to Treasury and Order‑to‑Cash projects.
• Select the most appropriate providers based on service quality and cost efficiency.
• Continuously improve and standardize payment processes.
• Create, monitor and enhance reporting and KPIs, including payment performance, fraud indicators and authorization rates.
• Support subsidiaries on day‑to‑day payment activities and local business initiatives.
• Act as the Group Finance point of contact for studies and projects impacting the payment domain.
• Support internal stakeholders (Customer Experience, Marketing, Customer Care, IT and Architecture teams) in translating business requirements into compliant payment flows.

Qualifications

• Minimum 5 years of experience in the payment, banking or financial services industry.
• At least 3 years of project management experience.
• Strong understanding of the payment methods ecosystem.
• PSP knowledge mandatory.
• Professional proficiency in both English and French.
• SAP knowledge and additional technical skills considered a plus.
• Strong analytical mindset combined with the ability to identify innovative and compliant solutions.
• Ability to zoom in on details while maintaining a broader strategic perspective.
• Strong negotiation and decision‑making capabilities.
• Leadership skills and the ability to build strong relationships.
• Proactive mindset and ability to adapt within a multicultural environment.
• Excellent communication skills and a positive attitude.
• Master’s degree (Bachelor +4/+5) in Finance, Business Administration or equivalent.

Benefits and Additional Information

• Performance bonuses.
• Profit‑sharing and participation schemes.
• Initiatives supporting work‑life balance (company concierge services, sports associations, carpooling platform, on‑site daycare).
• Hybrid working model (2 days remote per week).
• Occasional travel may be required depending on project needs.

Equal Opportunity Statement

Lyreco is a signatory of the Diversity Charter. We guarantee compliance with non‑discrimination rules in recruitment and are committed to supporting individuals who are far from employment.