CHARGE(E) CREDIT CLIENT

Depuis plus de 90 ans, Bergerat Monnoyeur accompagne la performance de ses clients en tant que distributeur exclusif français de la marque Caterpillar. Notre ambition : allier innovation, excellence opérationnelle et esprit d'équipe pour bâtir ensemble les projets de demain.

Job Purpose

On the basis of the activities entrusted to him/her by his/her superiors, the Customer Credit Officer monitors and coordinates collections with internal stakeholders (sales teams, operational teams, etc.). He/she produces summaries and reports for internal stakeholders. He/she monitors and controls the invoicing and collection process with public bodies.

Significant Activities

• Recovery – Monitor and lead the collection process (meetings, summaries, etc.) with internal stakeholders (sales teams, operational teams, etc.)
• Monitor and control the billing and collection process with public bodies (filing of documents, payment status, etc.)
• Prepare and transmit factoring files to financial institutions
• Legal – Prepare litigation files within deadlines
• Checking and transmitting information on clients in legal proceedings and, where necessary, preparing legal files
• Managing service providers – Manage collection service providers
• Centralize and transmit data based on requests from service providers
• Follow-up indicators – Produce and update activity reports (balance, sales, etc.)

Responsibilities and Scope for Action

• Ensure the coordination and monitoring of debt collection within the scope of responsibility
• Contribute to financial risk management within the scope of responsibility
• Oversee the management of collection service providers
• Be a privileged contact with internal and external stakeholders
• Contribute to the performance of your scope of responsibility
• Know and apply internal and external compliance procedures and rules

Education

Bachelor's degree (Bac +3) in accounting, administration or sales preferred and/or significant experience.

Specific Knowledge

• General knowledge of debt collection (customer relations, etc.)
• Professional knowledge of accounting
• General knowledge of IT tools and information systems
• Basic level of English (A2)

Behavioral Skills

• Good interpersonal skills
• Analytical skills
• Ability to synthesize
• Reactivity
• Perseverance
• Rigor

We cultivate a culture that fosters innovation, teamwork and growth through our ILEAD leadership principles – Inspire, Link Up, Empower, Care and Deliver. Our workplace is an inclusive and supportive environment that celebrates diversity and equal opportunity. Rooted in our Diversity Charter, our social and human resources policies focus on fostering a non‑discriminatory environment where every individual can thrive.