CDI - Retail IT Domain Manager - F/H

Welcome to RIMOWA , the first German brand in the LVMH Group.

The mission of the Retail IT Domain Manager is to drive the team handling RIMOWA's Retail Information Systems, with an emphasis on our CEGID Y2 POS solution.

Responsibilities

Roadmap

• Work with global business teams to evaluate new projects: challenge and qualify the needs, assess feasibility, deliver effort estimates, identify constraints and dependencies. Involve your team in this process.
• Ensure the committed roadmap is in line with the team capacity.
• Ensure dependencies from other domains are identified and secured.

Team management

• Manage a team of 2 internal project managers, 3+ external tech leads and project managers, and an L2 support team
• Ensure the team is always staffed with the right profiles; recruit for positions staffed internally and externally (with consultants)
• Develop/grow team members.

Budget

• Maintain and advocate for the Retail IT budget.
• Ensure actuals are in line with budget.
• Build the next budget revision, with business and IT counterparts.

Delivery

• Allocate new projects to project managers, in line with their focus area, skills, and development plans.
• Ensure ongoing projects are progressing as expected. Guide project managers through key project phases and review deliverables. Maintain a privileged relationship with business throughout the whole delivery phase.
• Manage risks and dependencies: ensure other domains/stakeholders are aware of their deliverables which are prerequisites or dependencies for retail projects. Advocate for prioritization of your projects in scope, raise alerts when needed.
• Ensure POS stability; manage incidents whenever they occur (communication, impact analysis, recovery, root cause analysis…)
• Ensure the team processes and organization is in line with the business goals.
• Ensure our POS is always in line with the latest nonfunctional requirements: CEGID version updates, legal/tax compliance, security, group compliance…

Skills & Experience

• Strong knowledge of Retail processes: sales flows, payments, after‑sales service, stock management, store operations.
• Ability to translate business needs into robust technical solutions.
• Natural leadership and excellent communication skills.
• Ability to manage multiple priorities in a fast‑paced environment.
• Analytical mind, problem‑solving abilities, and operational pragmatism.
• Comfortable working in an international, cross‑functional setup.
• Strong expertise in Retail IT systems: CEGID Y2, payment terminals, receipt printers, and other store peripherals (fiscal printers…).
• Solid understanding of omnichannel environments.
• Good knowledge of APIs, SOA, ETL flows, data integrations, and multi‑system interactions.
• Network and security awareness.
• 6-10 years of experience in Retail IT, including at least 3-4 years in a lead/project or domain management role.
• Proven experience managing external vendors and technology partners.
• Experience in a premium or luxury retail environment is a plus.
• Fluent French.
• Professional English required.
• This position reports to the Head of Omnichannel & CRM Solutions.

Celebrating our inclusive and diverse culture is core to RIMOWA’s DNA. We know that for our business to thrive, we depend on having diverse talent with a range of backgrounds, skills and capabilities in each of the countries in which we operate and to reflect our broad consumer base. We view diversity as one of the key enablers that helps our business to grow.