CDI - Responsable Qualité Axe (F/M/X)

RESPONSABLE QUALITE (F/H/X)

Responsibilities

• Manage the Quality team for the relevant area – responsible for product homologation, quality control and quality issues management.
• Recruit and develop your team to ensure expertise and business continuity.
• Anticipate, organize, and manage your team's workload and necessary resources (overall budget and operating costs).
• Participate in the establishment and improvement of our quality system to ensure product and process compliance with worldwide regulations, SEPHORA COLLECTION quality and LVMH requirements.
• Perform quality risk assessment as projects progress through stage gates to provide increased visibility to technical risks and plan mitigations throughout a project.
• Manage releases in compliance with processes and deadlines.
• Ensure the smooth execution and optimization of quality processes to guarantee the quality of products released to the market (risk analysis/associated action plans, approval, control plans, etc.).
• Manage non-conformities and complaints within your area of responsibility.
• Consolidate the overall view, analyze, and ensure the implementation of associated corrective actions.
• Consolidate KPIs and dashboards for your area of responsibility and promote them internally and with suppliers.
• Manage cross‑functional and/or continuous improvement projects: implementation of tools, new processes, participation in LVMH task forces, etc.
• Manage and monitor the progress of action plans.
• Monitor external service providers’ performance and track their performance with their managers.
• Participate in the definition and execution of the audit program (suppliers and internal).
• Ensure the application and compliance with ISO 22716 and the quality assurance process applicable to the organization.

Qualifications

• Master's degree (or equivalent) in a scientific field, such as engineering school.
• 5 to 10 years of experience in a Quality role.
• A first experience in management.
• Dynamic and agile.
• Rigorous, analytical, structured, and pragmatic.
• Interest in the operational aspects of the role.
• Supportive, a real team player, and with strong communication skills.
• Good knowledge of cosmetic formulation, packaging, risk assessment and AMDEC tools and Good Manufacturing Practices (ISO 22716), MOCRA, CSAR, OTC.

Benefits

• Community, in which authenticity is embraced, and the strength of our differences fuels our collective spirit.
• Culture of empowerment, learning & growth, that offers you the tools, space and opportunity to learn, innovate and lead.
• Work that brings fulfillment. From delighting clients every day, to inspiring our industry at large, every action makes a difference.

At Sephora, we celebrate diversity and are committed to creating and fostering an inclusive environment for everyone.