CDI - Responsable de domaine IT Marketing et Animation (M/F/X)

Profile

At Sephora, beauty is about feeling seen, valued, and empowered, individually and collectively. It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential and making a difference every day. Together, we belong to something beautiful.

Since its inception in 1969 in Limoges, France, and as part of the LVMH Group since 1997, Sephora has been disrupting the prestige beauty retail industry. Today, Sephora continues to break with convention to drive its mission: champion a world of inspiration and inclusion where everyone can celebrate their beauty.

With 56,000 employees in 35 countries, including 15,000 in Europe & Middle East, we connect customers and beauty brands within the world’s most passionate beauty community. With a curation of nearly 500 brands, and our own label, Sephora Collection, we offer the most unique and diverse range of products: fragrances, makeup, hair care, skincare… and much more.

You will excel and enjoy this position if you are ready to actively handle the following missions :

• Define and guarantee the technical architecture of Marketing Automation solutions (Adobe Campaign V8), DAM/CMS (AEM) for CRM, and the "Voice of the Customer" application within Sephora's IT ecosystem.
• Ensure the quality of deliverables from delivery teams, adhering to planning, technical-functional specifications, and security constraints.
• Provide technical support to Product, Testing Factory, Governance, and Business teams.
• Define and guarantee the integrity of data integrated into marketing platforms, while ensuring the implementation and adherence to Sephora's IT security standards.
• Ensure the technical performance of marketing campaigns (sending speed, deliverability, and data integration).
• Establish and monitor the capacity plan in line with the Sephora roadmap and estimated workloads.
• Manage the budget for your scope and ensure its compliance.
• Oversee the monitoring of application performance.
• Contribute to "discovery" phases and high-level estimation for new initiatives.
• Manage relationships with publishers, challenging their roadmap and the quality of their support.
• Conduct active technological watch and promote innovative solutions.
• Supervise the operational deployment of technical CRM and Marketing components for "run" with Digital Ops teams and the L3 Product support system.
• Guarantee the application of development best practices, security policies, as well as the performance and exploitability of systems.
• Ensure necessary technical documentation is created (a priori and a posteriori).
• Be responsible for the automation of technical processes (high-frequency releases, automated code quality tests, automated unit tests).
• Participate in recruitment and team "casting" to anticipate ramp-up needs.
• Act as a relay for best practices to development teams.
• Do not hesitate to apply if you have… or if you are …
• Have experience in managing Marketing Automation and Customer Engagement Platform program transformation projects.
• Possess technical, CRM and Marketing expertise.
• Demonstrate strong analytical skills, leadership, and a proactive approach.
• Excel at leading product teams.
• Are proficient in agile environments (SAFe).
• Are curious and a source of proposals for technology watch and innovation activities.
• Have professional English.

Here, you will find:

• Community , in which authenticity is embraced, and the strength of our differences fuels our collective spirit.
• Culture of empowerment, learning & growth, that offers you the tools, space and opportunity to learn, innovate and lead.
• Work that brings fulfillment. From delighting clients every day, to inspiring our industry at large, every action makes a difference.

Join us and belong to something beautiful.

At Sephora, we celebrate diversity and are committed to creating and fostering an inclusive environment for everyone.