CDI - International Training Manager - EME + US - Erborian
Depuis 1976, L’Occitane révèle la force des plantes de Provence, transformant leurs trésors en expériences sensorielles durables, inspirées par la lumière, la terre et un savoir‑faire unique.
L’Occitane En Provence est un employeur qui s'engage pour l’égalité des chances. A ce titre, nous œuvrons chaque jour à développer et maintenir un environnement de travail et une culture d’entreprise plus diversifiés et plus inclusifs.
Nous nous engageons à créer un cadre exempt de discrimination et de harcèlement, où chacun se sent respecté, valorisé et capable de s'épanouir. Nous recherchons des personnes positives qui incarnent nos comportements de référence - CONFIANCE, CURIOSITE, EXCELLENCE, IMPACT - et qui partagent notre engagement en faveur du développement durable.
Nos opportunités sont ouvertes à tous et toutes quel que soit votre : genre, âge, orientation sexuelle, origine ethnique, milieu, religion, croyances, handicap et toutes autres dimensions de la diversité.
Si vous pensez que votre profil correspond à ce poste, nous vous invitons à postuler même si vous ne remplissez pas l'ensemble des conditions requises.#LI-DNIYOUR ROLEReporting to the Head of Education & Training, you will play a key role within the Education team, with a primary focus on EME markets and a complementary scope supporting the US market.
Your mission is to bring the ERBORIAN Education strategy to life across markets and retail partners through impactful training experiences, market activations and events.
You will be responsible for delivering and coordinating training initiatives across international markets, while adapting global Education tools to local needs and contributing to the development of our digital learning ecosystem.
The role combines hands-on training, market support, event activation, international coordination and digital learning development.
KEY RESPONSIBILITIES1. INTERNATIONAL TRAINING & MARKET ACTIVATION — CORE RESPONSIBILITYLead and deliver training sessions across EME markets for retail partners, Beauty Advisors, trainers, ambassadors and commercial teams
Support market onboarding, product launches and training activations across international markets
Deliver engaging in-person and virtual training sessions, including Virtual Classes, masterclasses and other Education formats
Support and coordinate training events, retail activations and cross-team events, in collaboration with local markets, Sales, Marketing and Communication teams
Adapt training delivery and approach to different market needs while ensuring consistency with ERBORIAN's Education and Brand strategy
Build strong relationships with local Education, Sales and Retail teams to understand their needs and support business priorities
Act as a Training partner for international markets, bringing expertise, recommendations and best practices to strengthen local execution2. ADAPTATION OF TRAINING TOOLS & MARKET NEEDS — EME + USAdapt global training tools and materials to the specific needs of EME markets, ensuring relevance, clarity and consistency with local business priorities
Identify and address specific training needs across markets and retail partners, while maintaining global Education standards
Support the US market on specific training needs, adapting tools and content when required
Translate Marketing, Brand and Product priorities into relevant and impactful training experiences
Contribute to the continuous improvement of training tools based on field feedback, market needs and learner experience
Ensure training materials are clear, practical and easily deployable across different markets3. MY ERBO ACADEMY & DIGITAL LEARNING DEVELOPMENT — ENGLISH & INTERNATIONALContribute to the development of My Erbo Academy as a key digital learning platform for international markets
Develop and deploy English-language training content, modules, learning paths, challenges and digital formats
Support the international rollout of relevant My Erbo Academy content and ensure its accessibility for EME markets
Explore new formats to increase engagement and impact, including micro-learning, gamification, challenges, Virtual Classes and blended learning
Work closely with internal teams and external partners to ensure content is aligned with Education, Brand and Business priorities
Monitor platform engagement and contribute to initiatives that increase adoption and learner engagement4. TRAINING OPERATIONS, COORDINATION & PERFORMANCECoordinate the operational aspects of international training activities, ensuring smooth execution and delivery within agreed timelines
Manage planning, logistics and communication related to training sessions, activations and events
Maintain clear and efficient coordination with markets, retail partners and internal stakeholders
Track key Training KPIs, including participation, engagement and completion, and use insights to identify opportunities for improvement
Contribute to the structuring and optimization of Training processes to support the growing international scope
Ensure a high level of quality and consistency across all Education initiatives
PROFILEStrong passion for beauty, skincare and Education.
Proven experience in training, retail education, field training or learning & development, ideally within the beauty industry
Strong experience delivering in-person and virtual training and facilitating engaging learning experiences
Comfortable working with international markets and adapting to different cultural and business environments
Strong business mindset, with the ability to connect Education, Brand, Sales and market priorities
Excellent communication, presentation and facilitation skills
Highly autonomous, proactive and organized, with strong project management skills
Strong interpersonal skills and ability to build trusted relationships with international stakeholders
Creative mindset with a genuine interest in innovating training formats and experiences
SKILLS & QUALIFICATIONSBachelor’s or Master’s degree in Business, Education, Marketing or equivalent4–5+ years of experience in Training, Retail Education, Learning & Development or a related field
Previous experience in an international environment is required
Fluent in English
Excellent presentation and communication skills
Strong proficiency in Power
Point and content creation tools; Canva is a plus
Comfortable with digital learning platforms and LMS environments
Willingness to travel internationally as required by the role
ADDITIONAL INFORMATIONPosition: International Training Manager – EME + USLocation: Paris – Head Office
Reporting to: Head of Education & Training
Scope: International, with a primary focus on EME markets and complementary support to the US market
Travel: Regular international travel required