CDI - Global Tech HR Domain Manager (F/M/X)

Overview

CDI - Global Tech HR Domain Manager (F/M/X)

The Global Tech HR Domain Manager at SEPHORA is a leadership role that encompasses managerial and strategic responsibilities. The main objectives are leading the HR IT team, managing and delivering integration projects between HR and Payroll applications, and overseeing the RUN phase of these integrations. The role includes planning and budget management, collaboration with stakeholders across the organization, and maintaining deep functional and technical knowledge to manage the lifecycle of domain solutions. The role supervises HR integration project implementations, enhancements, and support activities to ensure optimal performance and compliance with service level agreements. The person collaborates with SEPHORA’s HRIS teams to implement IT solutions for interfacing between the SuccessFactors platform and other related solutions, including Workforce time management, Absence management, Payroll, Training, and LVMH Group HR tools. The scope is global, covering the EME region and extending to other Sephora regions (China, Southeast Asia, Latin America). The team consists of 2 internal project managers and 2 external developers located in France (Neuilly) and Morocco (Casablanca). The role reports to the Information Systems Department under the Corporate Domain Director, which includes Finance & Legal, HR, CoE RPA, and Authorizations.

Key responsibilities

• DELIVERY: Responsible for managing domain integration projects
• Establish, maintain, and deliver the project roadmap
• Supervise daily operations, ensuring efficient resource management, on-time project delivery, and compliance with policies, procedures, and governance frameworks
• Work closely with project managers to develop project plans, participate in governance, and manage risks and issues
• Facilitate communication and collaboration between project teams and stakeholders, managing expectations and resolving conflicts to ensure alignment with project objectives
• Oversee project implementation and execution (scope definition, governance, deliverables, action plan tracking)
• Ensure adherence to processes and best practices in the HR domain (JIRA, KARTOS, DTI, interface implementation standards) and maintain functional and technical consistency
• Establish and monitor project (CAPEX) and operational (OPEX) budgets

• Support/Maintenance
• Supervise incident resolution within the domain
• Ensure permanent fixes and continuous improvement
• Guarantee knowledge transfer from projects to AMS and operations teams

• IT Strategy & Governance – Act as IT SPOC for Integration topics with Global HRIS and EME Digital Transformation teams
• Lead/contribute to IT HR/HRIS and IT HR/EME Transformation committees
• Support business in transformation projects
• Define, maintain, and promote the target vision for HR domain integration strategy in collaboration with HR Business and Global HRIS teams

• Leadership, Collaboration and Stakeholder Management
• Provide leadership and guidance, ensuring team productivity and alignment with organizational objectives
• Manage internal/external resources (workload planning)
• Manage relationships with partners and ensure SLAs are respected
• Train and mentor team members to ensure they have the necessary skills and knowledge

Qualifications

• Have experience managing IT teams or domains
• Have IT HR or HRIS experience
• Know HR management software (SAP SuccessFactors is a plus)
• Master project management and IT development standards and methodologies
• Are skilled in budget management and chargeback mechanisms
• Have practical knowledge of ITIL service management
• Have functional knowledge of HRIS processes

Minimum requirements

• Master’s degree (Bac +5) in Computer Science
• Minimum of 10–15 years of experience in an IT domain manager or similar role within an IT department – HR division – in a retail company or a consulting firm
• People Management – internal team leadership is a MUST
• Significant experience in an international organization
• Proven experience in influence roles (listening, formalization, agility, compromise)

Location: Neuilly-sur-Seine.