CDI - Country Expert & Transversal project lead EME (W/M/X)

CDI - Country Expert & Transversal project lead EME (W/M/X)

At Sephora, beauty is about feeling seen, valued, and empowered, individually and collectively. It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential and making a difference every day. Together, we belong to something beautiful.

Since its inception in 1969 in Limoges, France, and as part of the LVMH Group since 1997, Sephora has been disrupting the prestige beauty retail industry. Today, Sephora continues to break with convention to drive its mission: champion a world of inspiration and inclusion where everyone can celebrate their beauty.

With 56,000 employees in 35 countries, including 15,000 in Europe & Middle East, we c onnect customers and beauty brands within the world’s most passionate beauty community . With a curation of nearly 500 brands, and our own label, Sephora Collection, we offer the most unique and diverse range of products: fragrances, makeup, hair care, skincare... and much more.

Within the Digital Europe & Middle East department , you will join the Catalog & E-store Optimization team . Reporting to the Head of E-store Optimization EME , your mission is to champion the voice of e-merchandising at a European level and to lead cross-functional projects in close collaboration with local markets. You will work in a partnership-driven model focused on coordination and alignment to ensure consistency of practices, visibility of priorities, and strong execution of projects. Leveraging data and a strong operational mindset , you will support markets in tracking action plans, contribute to strategic decisions , and ensure recommendations are translated into tangible business impact .

You will excel and enjoy this position if you are ready to actively handle the following missions :

Act as the reference lead for cross-functional eStore Optimization projects

• Lead key structural e-store projects across Sephora Collection and Sephora Favorites, including taskforce facilitation, menu revamps, and deployment of high‑impact priority initiatives
• Co‑pilot the strategic e‑commerce roadmap with direct involvement in major projects
• Manage the JIRA request flow ensuring strategic prioritization, cross‑team coordination, and end‑to‑end delivery
• Contribute to the e‑store animation plan in collaboration with Marketing and Growth teams to maximize performance and visibility
• Drive continuous improvement of processes, tools, and operating models to enhance efficiency, scalability, and operational excellence

Act as the strategic EME point of contact for all e‑merchandising topics

• Serve as a key partner to local markets piloting action plans through weekly reviews and structured operational support with a results‑driven approach
• Own Country Reports delivering in‑depth business analyses, identifying performance levers, and providing actionable recommendations
• Lead country audits and QBR taskforces driving prioritization and corrective action plans
• Deliver high‑value ad hoc analyses aligned with central priorities and local needs
• Lead monthly performance reviews and contribute to central business forums as the EME e‑merchandising reference
• Contribute to business communication materials to share best practices and key insights
• Monitor and optimize Search performance focusing on low‑performing or zero‑result queries to improve customer experience and revenue

Lead e‑merchandising governance & capability development

• Structure and facilitate e‑merchandising rituals (stand‑ups, weekly meetings) to strengthen operational efficiency
• Create and lead a monthly transversal eStore Optimization forum to drive alignment, prioritization, and continuous improvement
• Support Product Owners capability development through training frameworks, workshops, and expertise sharing
• Structure and disseminate best practices across central teams and markets to ensure harmonization and operational excellence

Do not hesitate to apply if you have… or if you are …

• Proven experience of at least 5 to 7 years in a similar role, ideally in international ecommerce or estore merchandising.
• Strong ability to work in a cross functional environment , collaborate with multidisciplinary teams, and share analyses and recommendations.
• Excellent written and verbal communication skills , with strong confidence in presenting data and business topics.
• High level of expertise in analytics tools and the ability to turn complex data into actionable insights.
• Autonomous, proactive, and well organized, with a strong ability to prioritize, structure, and follow up action plans.
• A rigorous and methodical mindset, strong product sensitivity, and a strong appetite for challenges.
• Tools : Excel, CMS, and experience using estore merchandising solutions and search engines. Knowledge of SFCC (Demandware) and Bazaarvoice is a plus.
• Languages : Fluent in French and English mandatory. A third language is a plus.

Here, you will find:

• Community, in which authenticity is embraced, and the strength of our differences fuels our collective spirit.
• Culture of empowerment, learning & growth, that offers you the tools, space and opportunity to learn, innovate and lead.
• Work that brings fulfillment. From delighting clients every day, to inspiring our industry at large, every action makes a difference.

Join us and belong to something beautiful.

At Sephora, we celebrate diversity and are committed to creating and fostering an inclusive environment for everyone.