CDD - Chargé d'études Qualité Sephora Europe (F/H/X)

Profile

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CDD – Sephora Europe Quality Analyst (M/F/X)

At Sephora, beauty is about feeling seen, valued, and empowered, individually and collectively. It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential and making a difference every day. Together, we belong to something beautiful.

Since its inception in 1969 in Limoges, France, and as part of the LVMH Group since 1997, Sephora has been disrupting the prestige beauty retail industry. Today, Sephora continues to break with convention to drive its mission: champion a world of inspiration and inclusion where everyone can celebrate their beauty.

With 50,000 employees in 35 countries, including 15,000 in Europe, we connect customers and beauty brands within the world’s most passionate beauty community. With a curation of nearly 500 brands, and our own label, Sephora Collection, we offer the most unique and diverse range of products: fragrances, makeup, hair care, skincare... and much more.

As part of a maternity leave cover, we are looking for a Quality Analyst to support the Sephora Europe Quality team. You will contribute to the deployment of Sephora’s quality requirements for a dedicated brand portfolio across Europe. You are involved from brand and product onboarding through to post-market quality monitoring, including customer complaints, non-conformities and corrective action follow-up. You will also oversee the onboarding and day‑to‑day management of the Quality team’s interns.

Desired start date: early December 2026.

• Deploy the Sephora quality process with brands monitored in Europe
• Coordinate the onboarding of new brands in line with Sephora’s requirements;
• Coordinate the receipt of finished product samples with brands and manage microbiological testing with external laboratory partners;
• Maintain up-to-date GMP certificates and social audit reports for production sites within the portfolio, and coordinate social audits with external audit partners where required;
• Authorize the release of finished products from the brand portfolio across the European retail and online network;
• Serve as the key quality point of contact for internal stakeholders, including Regulatory Affairs, Supply Chain, Launch Coordination, and Category Management, for all quality topics related to the brand portfolio;
• Organise and oversee product withdrawals and recalls for brands within the portfolio.
• Monitor product complaints and customer feedback related to the brand portfolio, received from stores and subsidiaries across Europe;
• Drive the investigation and resolution of non-conformities for the brand portfolio, including corrective action follow-up with brands;
• Support the team in recording and maintaining product complaint records for brands distributed in Europe;
• Consolidate and track compensation requests linked to product complaints, in coordination with internal stakeholders, for the brand portfolio;
• Prepare, consolidate and share the 2026 annual review with internal stakeholders and subsidiaries in Europe.
• Management of the team intern
• Support, supervise, and monitor the Quality team intern in carrying out their daily tasks, ensuring regular follow-up on priorities, skills development, and deliverables;
• Also contribute to the onboarding of the future recruit to facilitate their transition into the role and integration within the team.
• Contribute to quality performance monitoring and continuous improvement
• Monitor, analyse, and report quality KPIs within the assigned scope;
• Define the sampling plan for new product references in collaboration with the Quality team;
• Contribute to the formalisation, harmonisation, and continuous update of the Quality team’s documentation and procedures.

You will excel and enjoy this position if you are ready to actively handle the following missions :

• Contribute to the quality and compliance of products distributed by a beauty industry leader, working in a dynamic European environment with a wide range of internal stakeholders, brands, laboratories, and audit partners.

Do not hesitate to apply if you have… or if you are …

• You have at least 3 years of experience in quality assurance, quality control, or supplier quality, ideally within the cosmetics, consumer goods, or regulated industries;
• You are able to quickly take ownership of a portfolio of topics, prioritize urgent matters, and coordinate multiple stakeholders in an international environment.
• You are rigorous, autonomous and proactive, with the ability to propose practical solutions;
• You have strong analytical skills and are comfortable consolidating and reporting information;
• You demonstrate adaptability and openness to change;
• You are a collaborative team player with strong communication skills and the ability to work effectively with cross‑functional stakeholders;
• You have a good understanding of the regulatory framework applicable to cosmetic products, as well as quality standards and compliance expectations in a regulated environment;
• You are proficient in English in an international professional context, both orally and in writing;
• You are proficient in Microsoft Office, particularly Excel, Word, and PowerPoint, and are comfortable using data to track quality performance and support decision‑making.

Here, you will find:

• Community, in which authenticity is embraced, and the strength of our differences fuels our collective spirit.
• Culture of empowerment, learning & growth, that offers you the tools, space and opportunity to learn, innovate and lead.
• Work that brings fulfillment. From delighting clients every day, to inspiring our industry at large, every action makes a difference.

Join us and belong to something beautiful.

At Sephora, we celebrate diversity and are committed to creating and fostering an inclusive environment for everyone.

Sephora’s stores offer passionate beauty fans across the world a privileged freedom to touch and test products since 1969. The House provides a superior selection of quality products and always keeps pace with the latest trends. The house is built upon the exceptional talents of its beauty professionals who create a perfect environment for adventurous clients who want to experiment and learn. With the innovative range of products in the Sephora Collection, its distinctive stores and bold commitment to new ideas, the House is always able to surprise and delight its clients. At every touch point with its clients, in store and online, Sephora provides an unconventional approach which has made it the most loved beauty community in the world.

Crafting Dreams Starts With Yours

At LVMH, people make the difference in the art of crafting dreams. Our people fuel our dynamic, entrepreneurial culture. We value collective ambitions, encouraging our talents to push boundaries and champion a curious, audacious state of mind. Our commitment to excellence is reflected in nurturing every individual with a growth mindset and development opportunities, consistently empowering them to reach their full potential. We are actively committed to positive impact through an inclusive environment that supports and gives back to our talented community. Join us at LVMH, where your talent is at the heart of our collective successes.