Cash Collection Specialist- CDD

We are looking for a proactive and resilient Cash Collection Specialist to take ownership of our French accounts. This isn't just about "chasing money"; it's about managing relationships and ensuring our financial sustainability during a period of significant growth.

What You'll Do

• Portfolio Management: Monitor and manage overdue French accounts to ensure timely collection of outstanding debts
• Proactive Communication: Contact customers via phone, email, or letters to follow up on unpaid invoices with a focus on the French market's specific business etiquette
• Negotiation: Negotiate structured payment plans and settlements with customers when necessary
• Case Resolution: Collaborate with sales and finance teams to resolve billing discrepancies or disputes quickly
• Insolvency & Recovery: Manage specialized cases involving judicial recovery and bankruptcies, ensuring all legal procedures are followed
• Reporting: Prepare regular reports on collection status and aged debt analysis
• Compliance: Ensure full compliance with company policies and French legal regulations regarding debt collection

What We're Looking For

• Language Skills: Fluency in French and a high level of English is essential
• Experience: Proven track record in cash collection, accounts receivable, or credit control
• Legal Expertise: Knowledge of procedures regarding judicial recovery and bankruptcies is a core requirement for this role
• Communication: Strong negotiation skills with the ability to handle difficult conversations professionally and empathetically
• Detail-Oriented: Exceptional accuracy in record-keeping and month-end closing activities
• Reliability: Ability to work independently, meet deadlines, and thrive in a high-volume environment

What a High-Performer will accomplish in the first 6 months:

• Full Autonomy: Become fully onboarded and independently manage a significant share of the French dunning volume
• Backlog Reduction: Achieve a noticeable reduction in overdue case backlogs and average resolution time
• Customer Satisfaction: Receive positive feedback from customers thanks to a professional and empathetic communication style
• Team Balance: Effectively reduce the need for team overtime through improved capacity coverage
• Process Optimization: Actively contribute to process improvements or best-practice documentation for the French region

Our Offer to You

• Autonomy: We hire you for your expertise and trust you to do your best work
• We offer competitive compensation, providing fair and attractive pay
• Ownership: "Make It Happen" is one of our core values. In this role, it means real trust, real responsibility, and the freedom to design and improve how things work
• Flexible work setup: Offices in Paris and Aix‑en‑Provence; remote work is part of our culture, with travel as needed
• Meal vouchers: To support your daily well‑being
• Comprehensive health insurance: Covering you and your entire family
• Employee benefits platform (Leeto): Access discounts on a wide range of services and activities
• We invest in your growth: Wherever you want to take your career, we'll support you every step of the way