Cash Collection Specialist

• Execute and manage end-to-end collection strategies for global B2B enterprise accounts across multiple regions, time zones, and currencies.
• Monitor aging balances and drive the reduction of Days Sales Outstanding (DSO) to maximize LumApps' liquidity.
• Partner with international customers, Sales, Customer Success, and Legal teams to investigate and resolve complex billing discrepancies swiftly.
• Provide the Senior Billing Manager with accurate weekly and monthly cash collection forecasts.
• Ensure the accounts receivable ledger is meticulously reconciled daily and that unapplied cash is allocated accurately.
• Build and maintain accurate, comprehensive, and automated dashboards for Senior Management. Track, analyze, and report on key AR metrics, identifying trends or potential risks in delinquent accounts.
• Optimize and maintain automated dunning workflows and collection sequences to ensure scalable, hands-off communication for low-risk accounts.
• Partner with internal billing and IT teams to eliminate manual work by improving the data sync between Salesforce, NetSuite, and specialized collection software.
• Identify bottlenecks in the current dispute-to-cash cycle and design automated alerts or routing systems to accelerate internal resolution times.
• Proactively research and recommend AI-driven collection tools or features that can automate cash application and provide predictive payment forecasting.

Requirements

• Absolute fluency in both English and French (written and spoken) is mandatory.
• 3 to 5+ years of experience in B2B Accounts Receivable or Collections, ideally within a high-growth SaaS, tech, or fast-paced international corporate environment.
• Comfortable navigating the financial complexities of a $150M+ ARR business (including multi-subsidiary billing and global corporate structures).
• Strong proficiency with global ERPs, CRMs, and subscription billing software (e.g., NetSuite, Salesforce).
• Advanced knowledge of Excel (PivotTables, VLOOKUPs, data manipulation) for high-level financial reporting.
• Exceptional communication and negotiation skills.
• Highly organized, detail-oriented, and capable of managing a large portfolio of accounts independently.

Core Competencies

Demonstrates expertise in B2B Accounts Receivable management, including cash collection forecasting, aging balance monitoring, and the optimization of automated collection workflows. Proficient in leveraging global ERPs and CRMs to enhance financial reporting and streamline billing processes.

Highest-signal resume keywords

• B2B Accounts Receivable Management
• Fluency in English and French
• NetSuite and Salesforce Proficiency
• Advanced Excel Skills
• Automated Collection Strategies

ATS Optimization Keywords

Hard Skills

• Accounts Receivable Management
• Cash Collection Forecasting
• Aging Balance Monitoring
• Data Manipulation
• Financial Reporting

Soft Skills

• Exceptional Communication Skills
• Negotiation Skills
• Highly Organized
• Detail-Oriented

Industry Keywords

• B2B Collections
• SaaS
• High-Growth Tech
• Global Corporate Structures
• Days Sales Outstanding

Tools & Technologies

• NetSuite
• Salesforce
• Automated Dunning Workflows
• Collection Software